1 Reply Latest reply: Jul 7, 2012 11:03 AM by Carl Wilson RSS

Query on upgrade

R.K.Kiran Singh

Hi,

 

We are planning to upgrade ARS from 7.5 patch 4 to 7.6.04.

Currently we are using RKM 7.5 patch 1.If we upgrade it to 7.6.04 will there be any impact on RKM data.

 

Regards,

Kiran

  • 1. Query on upgrade
    Carl Wilson

    Hi,

    RKM 7.6.04 is now incorporated into the AR Suite, therefore you cannot upgrade from an older version.  It will considered a "new" installation and you will need to move you data over from the older version to the new 7.6.04 application.

    There is an included Article Conversion tool to move the older 7.5 version articles to the 7.6.x format.

     

    Cheers

    Carl

     

    http://www.missingpiecessoftware.com/