Currently today, approvers have to have a Salesforce or a Salesforce Platform license. Customer Portal licenses do not have access to approve. That said, we're currently working on possibly changing our licensing offerings to help these particular situations.
I'm not in the office on fridays.
For any issues, please contact the Support Center.
Support Center InfraVision
T + 31 (0)183 642944 T (UK) + 44 (0)203 318 94 90 @ firstname.lastname@example.org<mailto:email@example.com////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////omailto:firstname.lastname@example.org:email@example.com>
IMPORTANT NOTICE :
This email is confidential, may be legally privileged, and is for the intended recipient only. Access, disclosure, copying, distribution, or reliance on any of it by anyone else is prohibited and may be a criminal offence. Please delete if obtained in error and email confirmation to the sender.
Think about the environment before you print this e-mail.
The situation of where a client is a manager for another client is very usual and approval processes for them are generally expected.
Are there any automated workarounds temporarily available?