1 2 3 Previous Next 31 Replies Latest reply on May 6, 2015 7:12 AM by Bill Robinson

    RSCD agent - can’t access host – connection refused

      Hi All,

       

      I am trying to bring up BBSA setup in house. I successfully installed RSCD agent and Application server on same server. but while configuring the file server connection  (on same server) I got error. so I checked agent status using agentinfo and I got connection refused message.

       

      I checked exports file entry and user.local entry too. its perfectly fine. I have mapped it with built in administrator. only the thing is while installation of RSCD and Application server I used domain user and initially RSCD was mapped with domain user.

       

      I also tryied to reinstall RSCD agent but still getting same issue.

       

      In RSCD log I got below error -

       

      06/20/12 18:43:05.679 ERROR    rscd -  IPRUMLXSPAARCDB 4340 SYSTEM (Not_available): (Not_available): IsDomainController: Error determining if this is a domain controller.err="The operation completed successfully.  "

      06/20/12 18:43:05.694 ERROR    rscd -  IPRUMLXSPAARCDB 4340 SYSTEM (Not_available): (Not_available): [listen_thread:_create_bl_user] : The Server service is not started. (Could not determine if this is a domain controller. Expect failures in user privilege mapping mode.)

      06/20/12 18:43:05.694 ERROR    rscd -  IPRUMLXSPAARCDB 4340 SYSTEM (Not_available): (Not_available): listen_thread ERROR: 9002:Internal Error - Caught exeception.

      06/20/12 18:43:05.757 ERROR    rscd -  IPRUMLXSPAARCDB 4224 SYSTEM (Not_available): (Not_available): Main: Wait Failed on handle. RSCD start failed.

       

       

      In RSCDsvc I got this repeatedly for many times -

       

      06/20/12 18:42:45.169 INFO     rscdsvc - HandleAgentStart: Agent process started ("E:\Program Files\BMC Software\BladeLogic\RSCD\/RSCD.exe" -r -R)

      06/20/12 18:43:00.795 ERROR    rscdsvc -  IPRUMLXSPAARCDB 256 SYSTEM (Not_available): (Not_available): ACNP_Open: No Agent Control Pipe detected, Service manager cannot control agent: The system cannot find the file specified. 

      06/20/12 18:43:00.795 ERROR    rscdsvc - HandleAgentStart: Agent process may have failed to start, Check for Agent hung processes or Agent resources still in use, consier reboot

      06/20/12 18:43:00.795 ERROR    rscdsvc - ManageAgent: Agent down hard thread(68)

      06/20/12 18:43:00.795 ERROR    rscdsvc - ManageAgent: Agent being restarted - count=2

      06/20/12 18:43:02.827 INFO     rscdsvc - HandleAgentStart: Agent process started ("E:\Program Files\BMC Software\BladeLogic\RSCD\/RSCD.exe" -r -R)

       

       

      Does any one has seen this before ? please help.

       

      Regards,

      Omkar

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