As everybody knows(i assume), CTM take a time from the point where the CTM Server send the job to the agent to the point when the job finish. That time is commonly 5-6 segs. My question is, is there any way to reduce that time?
Any help will be greatly received.
This problem is already solved. The things is that i have the CTM V.6.3 and upgrading to the V.7 solved this issue.