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There should be a KA on this – have you searched the kb at www.bmc.com/support
kb article says
delete from system_property where name =
update bluser set password =
i have checked in the sql database there is nothing like 'tpasswd.conf_created_on' under name column in the dbo.system_property
where i need to check for this entry or is their any conf file where i need to modify ?
could you suggest what step you followed to reset the RBACAdmin password