I have query regarding approval mappings.
1. What are approval mappings,where it is used and its purpose?
2.Forms required for creating and updating an approval mappings.
Please follow below link tor reference:
I am using 7.1 version of Remedy.I am trying to create approver mapping in "Approver's Mapping' form while creating a new record 'Approval ID' field gets disabled.As a result error is shown.
Enter a Last name, Press return, The Approver ID will populate and try saving then.
Yes the error is beacause of yoy are not giving first name,last name then press enter..its necessary before submit
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