are those available when you are trying it from user tool? if its available then we can focus on ur midtier and browser
did you try a different browser like firefox? is this happening for all users? did you try to create a new user and try to test is the new objects are visible for him?
did you check midtier logs for cache? anything obvious?
I did not have exact issue, but I did have issues with objects not loading up, such as table fields.
You may want to check and see if you have a load balancer that may be causing this issue.
Let me know.
In a server group the admin server will either post signals in the database or use arsignal (Server-Group-Signal-Option:T) to update the other servers in the group to perform a re-cache. You can either use server group logging to see the arsignal or set copy cache logging on the server to see when they re-cache.
So, you can enable server group and thread logging, with Copy-Cache-Logging: T, on all servers. This is very lightweight logging and will show the progress of cache updates.
The server group log will show the admin server signalling the others that a cache update is needed, and each server will record when it does this. The thread log will contain the cache update times because of the copy cache logging.
It can also happen in Server Goup if you defined a "Delay Recache Time", this way even if the server know that an update is available, he won't recache until the "delay recache time" value.
we are not using server group option as this a test environment and here we face the above issue. At times the new workflow is picked up when we clcik CTRL+F5 on the browser window and relogin again and at times this also doesnt work
That's weird, Control+F5 means your force a browser cache refresh so means a browser issue.
What browser are you using and is the behavior the same with other browsers? (IE8, FF, Safari?).
As a "crash" test you could try stopping Tomcat and delete all the content of the "/cache/" folder on the mid-tier as a test, as well as emptying your browser cache.
is your Enable Cache Persistence is truned on? in the midtier settings?
and also check
what is the value for these '2' parameters:
arsystem resource expiry interval
arsystem formhtmljs expiry interval
As a note, a collegue had enable "delay-recache-time" on his VM, even not in server group, hence he had the same "issue" (workflow not updated right away). Though of course it's normal.
Be careful with the web/application server cache.
For example, it's usual tomcat doesn't update the directory "work" under catalina, and some changes are not reflected. Yo can delete this folder and it will be regenerated by tomcat.