1 2 Previous Next 16 Replies Latest reply on Jun 29, 2016 12:31 AM by Rahul Priyadarshy

    Child ticket status not reflecting.

    Jayesh Panchal
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      Hi,

       

           I have created one parent incident and related 333 child tickets to it.Upon resolving the parent, the child status is not reflecting in the RELATIONSHIP tab in parent incident.

      But, upon opening that child, its showing as resolved whereas in the table, its not updating.

       

      Thank you.

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