2 Replies Latest reply on May 28, 2012 12:40 AM by Joshua Skirde

    Server hang up while patching

    Abhishek Tundalwar

      Hi All,


      I am working on Solaris server patching using bladelogic


      below task are performed

      1. downloaded patches

      2. Created Analysis Job

      3. Done all server remediation Job

      4. Automatically create deploy and batch job.

      5. Executed Batch Job.


      Pass the simulate and stage phase but still running in commit phase.


      I looked at the target server it has below error.


      SPARC Enterprise T5120, No Keyboard

      Copyright (c) 1998, 2010, Oracle and/or its affiliates. All rights reserved.

      OpenBoot 4.30.9, 8064 MB memory available, Serial #85280040.

      Ethernet address 0:21:28:15:45:28, Host ID: 85154528.



      Boot device: /pci@0/pci@0/pci@2/scsi@0/disk@0,0:a File and args:


      ERROR: /packages/ufs-file-system: Last Trap: Division by Zero

      {0} ok



      {0} ok

      and when I reboot it system does not start.

      Kindly help me with same.

      -Abhishe Tundalwar

        • 1. Server hang up while patching

          Hi ....Is this problem occurs for all the Solaris boxes like sol10 ,8,9 (x86 64 ,sparc) boxes?or it is specific to only solaris Sparc servers....one more thing can you extract the last deployed patch info & deploy the same patch on differnt solaris machine to finding the root cause because some times some faulty patch is the cause of system failure but this is very rare so plese confirm the same by deploying it on other box? becuase i  have seen such scenario in AIX where if  you deploy that particular fileset it will corrupt  your box?

          & i am sure that your agent is also not responding.....dioes your solaris sparc box contained '/OPT drive?


          Please share your finding it will help us to narow down the issue:)



          Himanshu (PATCHING)

          1 of 1 people found this helpful
          • 2. Server hang up while patching
            Joshua Skirde

            Hi Abhishe,


            The error you are seeing is coming back from the solaris patch command. I'd suggest having a look around on the internet at some related articles or even contacting Oracle for support:



            The job is still running in the commit stage because it never returned after a reboot and BSA is waiting for the agent to respond.


            Kind regards,