To preserve modified or user-created objects in applications installed on pre-7.6.04
AR System servers, use the Best Practice Conversion command-line utility (BPCU) to
convert the objects into overlays or custom objects before upgrading your
applications or server components to version 7.6.04.
I referred your document attached, but I want to know about the upgrade of Atrium and that doc tells about ITSM suite upgrade.
We are planning to upgrade our existing BMC Atrium Core 7.6.04 SP2 to Atrium Core SP4.
I would like to know what is the impact of the upgrade on the existing customizations and classes.
Also I would like to know impact on ARserver it is also 7.6.04 SP2, do i need to upgrade this also to 7.6.04 SP4????
We have customized a few classes in CMDB to have some additional fields, and have also created a few new classes.
We also have some additional workflows written to meet our business requirements. All of this is not vey clear in the Technical Bulletin document released with the patch.
We are having AIX Server.
Any inputs will be of great help !