5 Replies Latest reply: Jul 17, 2013 2:25 AM by Shraddha NameToUpdate RSS

Customization while upgrading

Ravindra Babu Gudimallam

Dear All,


Currently our system is below


ARS 7.5 Patch 007

ITSM 7.5.patch 001 


Now we are planning to upgrade to 7.6 SP2 . System have customization.


Could you please let me know the below


1. Can I directly run the binaries on the system  ( after taking database backup)

2. What about customizations?


Please help


Thanks & regards