5 Replies Latest reply: Jul 17, 2013 2:25 AM by ShraddhaPatni RSS

Customization while upgrading

Ravindra Babu Gudimallam

Dear All,

 

Currently our system is below

 

ARS 7.5 Patch 007

ITSM 7.5.patch 001 

 

Now we are planning to upgrade to 7.6 SP2 . System have customization.

 

Could you please let me know the below

 

1. Can I directly run the binaries on the system  ( after taking database backup)

2. What about customizations?

 

Please help

 

Thanks & regards

RAvindra