7 Replies Latest reply on May 21, 2012 3:59 PM by Bill Robinson

    Trend Micro Agent installation giving false msg in job log

    vijaya saradhi

      I am deplloying Trend Micro Agent throgh job through a msg " Failed to receive heartbeat within 90 seconds" & "APPLY failed for server <servername>. Exit code = -4001" in the Commit Phase.


      But I cross verified the server box, Trend Agent was successfull installed and services are running good.


      How can I get ride of this sittuation and get      GREEN      markt in my job log.


      IMP NOTE:  This Windows 2008 R1 32 bit and 64 bit only. The package is good on 2003 R1 & R2 and 32 & 64 bit are good.


      early replies are very much appriciated.


      Thank in advance


      mailid: vijaya.ivaturi@aig.com