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for adding application server to the list of servers in midtier configuration page the AR Administration password is not required. Only Midtier administration password is required (usually it is arsystem).
- If you are not aware of the Midtier administration password that was set during installation of midtier then you can reset it from AR SYstem Administration console -> connection settings -> mid tier administration password.
- then you can login to the midtier config page http://<server-name>:<port no>/arsys/shared/config/config.jsp and go to configure AR Servers page to add the application server with mid tier administration password (new password provided in server information) and port no (if used).
- accordingly you can select the preference / authentication server on the general page.
many thanks for the information.
We looked for a while at the server settings and it was eventually confirmed that the error was happening within a Load balancer Server pool routing ...... but it gave us a chance to tidy up the server lists anyway !!!!!