5 Replies Latest reply: Apr 13, 2012 8:55 AM by Anne Brock RSS

    Self Help in RKM 7.6.03

    Rahul Priyadarshy

      Hi All,

      I have gone thru few links on community that suggest that self help independently canot be implemented in RKM 7.6.03.

       

      https://communities.bmc.com/communities/message/182021#182021

       

      My query is -

       

      <> is it possible in RKM 7.6.03 we can publish a seperate link for Self Help where user dont need to supply any credentials for login (happening in 7.1/7.2/7.5)

       

      Sample link-

       

      http://webservername:8080/rkm/home.jsp?user=Self Help

       

      <> is it possible  Without SRM module can self help be implemnetd in RKM 7.6.03?

       

      Regards

      Rahul P