5 Replies Latest reply: Apr 13, 2012 8:55 AM by abrock RSS

Self Help in RKM 7.6.03

rahul.priyadarshy

Hi All,

I have gone thru few links on community that suggest that self help independently canot be implemented in RKM 7.6.03.

 

https://communities.bmc.com/communities/message/182021#182021

 

My query is -

 

<> is it possible in RKM 7.6.03 we can publish a seperate link for Self Help where user dont need to supply any credentials for login (happening in 7.1/7.2/7.5)

 

Sample link-

 

http://webservername:8080/rkm/home.jsp?user=Self Help

 

<> is it possible  Without SRM module can self help be implemnetd in RKM 7.6.03?

 

Regards

Rahul P