1 Reply Latest reply on Jun 18, 2019 1:26 PM by Ankit Tiwari

    Java consumption in the Flashboards

    Ricardo Fonseca
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      Good afternoon.

       

      When I open the graphics of Flashboards, there is a very significant consumption of the JAVA process in the midtier environment.

       

      Usually the JAVA process reaches a maximum 10% of CPU consumption.

      When I open the graphics, this consumption reaches 400% of CPU consumption.

       

      When it gets this high value of CPU consumption, the process of JAVA is fixed and doesn't lower (Causing Low Performance for all Users!!).
      Just down when I do a stop / start on the Midtier environment.

       

      Today I have the Java version 1.6.0_26 (currently, there is available update1.6.0_31)

      And I have the Apache Tomcat/6.0.20 (currently, there is available update 6.0.35)

       

       

      More info:

      Operating System - Suse Linux 64bits

      Remedy version - 7.6.04 SP1

       

      Thank you!

      Best Regards,

      Ricardo

       

      Follow the screens:

       

      NormalJava.jpg

      Flashboards.jpg

      JavaProblem.jpg

      /servlet/JiveServlet/downloadImage/2-237190-29931/JavaProblem.jpg