2 Replies Latest reply on Apr 12, 2012 2:04 AM by Laurent Matheo

    911:  CMDB / Product Catalog Clean

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      I have to clean up our CMDB.  So I must wipe out the CIs in AST: ComputerSystems \BMC.ASSET (except the Services / Service Offerings).  I was told not to wipe out the Services / Service Offerings or this would cause problems.  How do exclude the services / service offerings? Is this done via a purge with the qualification if Tier = Services?


      Also, I need to wipe out the Product Catalog entries that are services.  How do I know which Product Catalog entries are service?


      Not sure how to do this, but it is critical.  Does anyone know how this can be done?

        • 1. 911:  CMDB / Product Catalog Clean



          how many CIs are you planning to remove..? how many CIs belong to Business Service (logical entity) class..? I assume that you have already taken a backup of the original set of CIs...


          there is a utlity called CMDBDiag which can be used to clean up CIs datasets, including child CIs. You can either delete CIs dataset wise or class wise....try that out... you can refer to AtriumCore Troubleshooting guide for detailed information about the utility.


          regarding cleaning up the product catalog, you can use the "Product Catalog advanced search" form to remove unwanted entries.


          NOTE: please make sure that you create proper backups of your current set of CIs and catalog entries before you delete the records.



          • 2. 911:  CMDB / Product Catalog Clean
            Laurent Matheo

            Be careful not to delete CIs used for SRM...

            If you're not sure of what you're doing, perhaps you can create a "reconciliation" job using a "qualification". This way you can purge/delete some of the classes.