Perform the CAB -> XML switch, then rerun Patch Analysis Job and generate the new Deploy Job (NOTE: do not run the old Job, as it will still fail)
Has your issue been resolved Omkar? If so, please post what the resolution was. If not, please let us know your current situation.
In summary, some Windows servers have trouble extracting the CAB files supplied by Shavlik. If this is your issue, you might need to take the additional following steps:
- Update the windows-feed-1.0-SNAPSHOT.jar file on your appservers
- Change the Shavlik files you download from CAB format to XML
- Re-run an Update Patch Catalog job and your Patch Analysis job
- Go to the file server and extract the XML file from the existing CAB files, then delete the CAB files
Issue is not yet resolved,
What does it mean by upgrade the .jar file? Is it required to download from somewhere ?
but I didnt understand why it is required to update windows-feed-1.0-SNAPSHOT.jar ?
I have already updated shavalik url from .CAB to .XML. and again ran the update catalog job and then analysis job but no luck.
if you are running a version of bbsa lower that 8.1 SP3, or 8.0 sp11 you need to update that jar file from ftp://ftp.bmc.com/pub/shavlikfix. shavlik made a change to their site last fall which requires changing that updated jar.
What version is the target agent?
I have seen this same behavior when I was running an older version of the agent than my app server...
We upgraded out target agent to 126.96.36.1991 and that fixed I believe this same error msg.
Issue is solved but I haven't updated the jar file, I have only extracted .cab files. I kept .xml and deleted .cab files from the below locations, (last step that Joe has explained.)
- from all catalog_xxx folders.
and rerun the patch analysis job. it worked successfully.
Thanks for the help guys.
Glad you're up and running Omkar. If you have "Fatal error while updating metadata : null" errors in the future, you will need to update the windows-feed-1.0-SNAPSHOT.jar file on your application servers. Instructions here: