4 Replies Latest reply on Jan 31, 2013 7:08 AM by Smita Ithape

    Relating a CI with Status of Disposed to an Incident

    Mohammed Khalil
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      Hello All,

       

      Is there a setting somewhere that restricts Assets which have been marked with a status ot Disposed to appear or be related to an incident via the relationships tab > Search mechanism? Status of the CI in Asset Management = Disposed, AssetLifecycleStatus in CMDB = Disposed. Any guidance will be appreciated. I could potentially acheive this via workflow, but want to check if there is a simpilar option.

       

      Thanks,

       

      Khalil