2 Replies Latest reply on Mar 20, 2012 12:55 PM by Rohit Nayyar

    Linux Redhat - Update Server Properties failing  _getFQDN

      Hi,

       

      If we do a Manual Verify agent using the GUI or even run a Update Server properties job , it fails with the following

      I remember I have seen this somewhere, but cant really recall what was it

      Checked already :

      NO IPV6 enabled on the box

      no problems with getnameinfo on the box

      RSCD log has no errors it says .. Retriving System Properties ( agent version 8.1.02.233)

      This is appserver.log

      12 13:22:03,091] [WorkItem-Thread-27] [ERROR] [rohit.nayyar:SupportSvcs-Admin:] [ServerProperty] _getFQDN

      java.lang.UnsatisfiedLinkError: _getFQDN

              at com.bladelogic.model.server.ServerNativeAPI._getFQDN(Native Method)

              at com.bladelogic.model.server.ServerImpl.parseFromString(ServerImpl.java:1974)

              at com.bladelogic.model.server.ServerImpl.updatePropertyValuesFromAgentBOB(ServerImpl.java:1187)

              at com.bladelogic.model.server.ServerImpl.updatePropertyValuesFromAgent(ServerImpl.java:1016)

              at com.bladelogic.model.job.updateserver.UpdateServerPropertyJobWorkItemImpl.execute(UpdateServerPropertyJobWorkItemImpl.java:124)

              at com.bladelogic.app.service.workitem.WorkItem.doExecute(WorkItem.java:94)

              at com.bladelogic.app.service.workitem.thread.WorkItemThread.execute(WorkItemThread.java:164)

              at com.bladelogic.app.service.workitem.thread.WorkItemThread.execute(WorkItemThread.java:46)

              at com.bladelogic.app.service.thread.BlBlockingThread.run(BlBlockingThread.java:92)

      [20 Mar 2012 13:22:03,137] [Job-Execution-3] [ERROR] [rohit.nayyar:SupportSvcs-Admin:] [ServerProperty] _getFQDN

      [20 Mar 2012 13:22:03,308] [Job-Execution-3] [ERROR] [rohit.nayyar:SupportSvcs-Admin:] [ServerProperty] The job 'usp-01' has failed