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A user in the RBACAdmins role can reset the BLAdmin password. In particular, the RBACAdmin OOTB user can accomplish this. You can either login as a user that has the RBACAdmins role (such as RBACAdmin) or you can erase the data in the password cell of the BLAdmin user manually in the bladelogic database (I believe there is a table call BL_ROLE_USER, or something to that effect), then you can go into the server configuration tool and set the password. Using SQL studio. You can reset the password pass the roles table. The name of the table is different based on the version of BladeLogic schema.
Also, there is a kb article for the same. To get that, you will have to open a ticket with BMC Support.
You do not need to open a support ticket to get a KA. You can search for that directly on our site.
I could not find that KA on the site and then I read on another post that you have to ask for that article and its not available. Maybe I am wrong.
no, thats not the one. blappconf does not help you change the password at this stage. you have to use the db method itself. in the wizard, the options will be greyed out.
My environment: BBSA Console and BBSA application servers are resided on same Host.
Today I faced issue of SRP Authentication Failure while log on to BBSA Application console.
However I have studied BMC Server Automation Version 8.2 Part of BMC BladeLogic Automation Suite version 8.2 and found following topic on page 953, which described about Resetting RBAC users passwords.
First SQL query is
delete from system_property where name = 'tpasswd.conf_created_on';
I tried to search the same name in system_property table using select statement, but do not found any record. So i skipped this SQL query.
Second SQL query is
update bluser set password = '';
which is to reset password as blank of all users which I do not want to, so modified SQL query as below:
update bluser set password = '' where name = 'BLAdmin';
Now I moved to Application/Console server, and accessed the Application Server Configuration Wizard. User password fields for BLAdmin user are enabled.
I have successfully reset the password for BLAdmin user and now able to log in.