14 Replies Latest reply on Mar 2, 2012 2:31 PM by Bill Robinson

    Cannot open exports as it is not a valid text file.

    Joe Piotrowski

      We are running BBSA 8.1 SP2. We recently upgraded several RSCD Agents on Windows Servers to the 8.1 SP4 version.


      When we try to open any of the secure files (exports, users, users.local) we get the error "Cannot open //path/exports as it is not a valid text file."


      This only happens on Agents that have been upgraded to version 8.1.04, and it is happening on all of them. Servers running the older 8.1.02 Agent version do not have this issue. As a test I tried Decommisioning one of the servers running 8.1.04 and re-adding it to BBSA, but that didn't help. Screenshots attached.