2 Replies Latest reply on Nov 20, 2014 3:06 PM by Nick Mulder

    Error: control-m/enterprise manager unknown application error. Exiting application

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      Maybe this is the wrong place for this. If so let me know. I haven't found a solution yet for this. Anyway Control-M is installed on a Windows 2003 server. Anytime anyone tries to launch "CONTROL-M Desktop 6.3.01 (Default)" they receive the following error:

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      control-m/enterprise manager

      --------------------------------------------------------------------

      unknown application error. Exiting application

      ==================================

       

      I looked in the logs and found this crash report:

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      =                        CRASH REPORT                         =

      =                     Program: emgui.exe                      =

      =        Crash date: 02/21/12, Crash time: 14:55:37:165       =

      ===============================================================

       

       

       

       

      ===============================

      Fault Reason and Address:

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      Exception code: C0000005 ACCESS_VIOLATION

      Fault address:  00050D6F 2E0036:00000072 Ð *

       

       

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      Stack Trace:

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      Call stack:

      Address   Frame     Function                             SourceFile

      -------   -----     --------                             ----------

      00050D6F  0012E53C 

      ===============================

      Local Variables And Parameters:

      ===============================

       

       

      Call stack:

      Address   Frame     Function                             SourceFile

      -------   -----     --------                             ----------

      00050D6F  0012E53C 

      ===================================================

       

      I have another server with the exact same configuration that isn't having this problem. Any ideas are appricieated.

       

      Thanks.