3 Replies Latest reply: Nov 23, 2013 10:38 PM by minigts RSS

'Detailed Message' Field's value is showing Blank in BPPM

Nilima Kar

Hi All,

 

 

When we are mapping the field ‘Detailed Message’ (mc_long_msg) with Incident’s note field the value is coming as blank.

If you copy the alert in BPPM and check  the value of ‘mc_long_msg’ it also shows as blank.

Please inform us if there is any way to get the value of ‘Detailed Message’ field so that we can map it to Incident.

 

BPPM 8.1.00

 

Went through the KB article having id      KA326442, where it is stated that it is by design only.

So, is there no way to pull the information out ?

 

 

Thanks,

Nilima