How is Category Type suppose to work? What is the benefit with creating these and relate Categories to them? In RMF help they simply state it can be used for grouping a number of categories together and then be used for browsing when attaching categories to an incident. I do not seem to get this to work properly however. Someone knows how it is suppose to work?
Unfortunatley the documentation is not correct. This has been submitted as a defect to our IDD team for correction. The Category Type is used to tie Categories together; more for reporting purposes than anything else vs. available to be used by a Staff person when populating the field in a module.