1 Reply Latest reply: Apr 2, 2014 12:51 AM by Jason Miller RSS

How to export Flashboard records in .csv/.xls or schedule auto generated reports to send by email?

Milind Apte

Hello Friends,

 

We have flashboard to view detail status wise Tickets(Incident & Problem) for a specific Organization, Department, SupportGroup, Assigned to person.

User requirement is to have facility to get these results(data) on email & export it.


1) Requirement: Based on search results Flashboard display status wise count in charts. User should able to export these records in .xls & .csv file.

Solution: Expected solution on how to export reports/records displayed onflashboard screen.

 

2) Requirement: Based on search results Flashboard display status wise count in charts. User should able to generate schedule reports & send as an attachment toconfigurable email ID’s. This schedule can be more than 1 in a day.

Solution: Expected solution on how to generate schedule reports & send toconfigurable email ID’s.

 

Is there any solution or workaround to achieve this?

 

Regards,

Milind