2 Replies Latest reply: Jun 17, 2015 5:11 PM by Steve ER RSS

    How to export Flashboard records in .csv/.xls or schedule auto generated reports to send by email?

    Milind Apte

      Hello Friends,

       

      We have flashboard to view detail status wise Tickets(Incident & Problem) for a specific Organization, Department, SupportGroup, Assigned to person.

      User requirement is to have facility to get these results(data) on email & export it.


      1) Requirement: Based on search results Flashboard display status wise count in charts. User should able to export these records in .xls & .csv file.

      Solution: Expected solution on how to export reports/records displayed onflashboard screen.

       

      2) Requirement: Based on search results Flashboard display status wise count in charts. User should able to generate schedule reports & send as an attachment toconfigurable email ID’s. This schedule can be more than 1 in a day.

      Solution: Expected solution on how to generate schedule reports & send toconfigurable email ID’s.

       

      Is there any solution or workaround to achieve this?

       

      Regards,

      Milind