3 Replies Latest reply: Feb 1, 2012 9:42 PM by Young So
I am using Remedy 7.5 Web client and would like to know ifthere is any way we can import data into the following fields as seen bellow in the screenshot:
Currently the Requester field pulls the information of the agent that is logged in to the session of Remedy. The requested for is the client in the Parent incident.
Would there be any way to input the data form the requested for field into the Requester field?
Thanks in advance,