1 Reply Latest reply: Jan 16, 2012 12:58 PM by Steve Hanson RSS

Data Retention - Alternative to Cloud

Danny Long

Whilst we accept that RF is a cloud solution we are keen to retain 100% retention of data and as such use the RF environment as a looking glass.


There are a number of key reasons for this, not least security and data compliance.


We have seen some historical references to an option to allow RF to link back to a client SQL platform although as such have not seen any further reference to it in recent postings.


If anyone has clarity on BMC's position on this a respoonse would be great...


Again we are looking for proven and confirmed steps that are being taken to provision this.

  • 1. Re: Data Retention - Alternative to Cloud
    Steve Hanson

    Danny, we'll address this in a call with ColumnIT, but there are numerous concerns around retention of data, security, and compliance that are addressed by the force.com platform by visiting http://trust.salesforce.com.  


    Suffice to say that the data you import/use in the Remedyforce CMDB in the cloud can also be offloaded / archived at whatever intervals you choose in order to maintain your preferred metrics for compliance, governance, security, etc.


    Steve Hanson

    Remedyforce Technical Enablement