5 Replies Latest reply: Jan 6, 2012 6:50 AM by Vaibhav Dhainje RSS

Can ARS achieve the muti-level approval in sevice request or change?

zhouyiman NameToUpdate

 

Can ARS achieve the muti-level approval in sevice request or change?I find in the SRD, we can only choose ONLY one approver for a service, can I achieve like this:user submit a service request like printer application,it requires two approver to approve this request as we predefined.it will route to approver1 and then to approver2,then the request fullfill and can be process