2 Replies Latest reply on Nov 18, 2011 8:57 AM by Rob Slattery

    Silent Install Fails During RSCD Agent Upgrade

    Rob Slattery

      Has anyone run into a problem where, if you try to stop the rscd agent on a Windows 2008 64bit server you receive error 1067: The process terminated unexpectedly?  And because of this, when trying to upgrade the server from 8.0 or 8.1 to 8.1.1.113 manually, your receive the below error:

       

      InstallShield is trying to install or uninstall a file that is currently being used

      by another program.

       

      Locked file: C:\Program files\BMC Software\

      BladeLogic\8.0\RSCD\BLerrors.dll

       

      You can either Postpone, skip, try again, or cancel.