2 Replies Latest reply on Nov 18, 2011 8:57 AM by Rob Slattery

    Silent Install Fails During RSCD Agent Upgrade

    Rob Slattery

      Has anyone run into a problem where, if you try to stop the rscd agent on a Windows 2008 64bit server you receive error 1067: The process terminated unexpectedly?  And because of this, when trying to upgrade the server from 8.0 or 8.1 to manually, your receive the below error:


      InstallShield is trying to install or uninstall a file that is currently being used

      by another program.


      Locked file: C:\Program files\BMC Software\



      You can either Postpone, skip, try again, or cancel.