3 Replies Latest reply on Nov 8, 2011 1:02 PM by Adam Bowen

    Help on a Deploy / Remediation ERROR  ( Exit Code = -4001 )

      Here is the output from the BBSA Console....   When I attempt to DEPLOY a BLPackage (that was created by selecting to remediate a server from an analysis job) ...it fails.   

       

      I am not sure why it is failing or what to even check.   If anyone has a suggestion or insight to offer I would greatly appreciate it.  I have searched on the -4001 error but didn't see anything that gave a solid answer.

       

       

      Error          Nov 8, 2011 12:09:28 PM          Apply failed, auto rollback failed. 

      Error          Nov 8, 2011 11:09:30 AM          APPLY failed for server winR2-target1. Exit code = -4001

      Info          Nov 8, 2011 12:09:28 PM          Bldeploy "Remediate Win 2008-20003671 @ 2011-11-08 09-52-19-386-0800" UUID(aa8aa0d79b203a849cd56ffdb0673c27) started using file C:\temp\stage\6cc17a48c90835d9b2a64b68c4b35878\bldeploy.xml with rollback directory C:\Program Files\BMC/Software\BladeLogic\8.0\RSCD\Transactions\aa8aa0d79b203a849cd56ffdb0673c27 

      Error          Nov 8, 2011 12:09:28 PM          BlPatchCheck2.exe failed. Return Code: 1 

      Error          Nov 8, 2011 12:09:28 PM          Caught exception during bldeploy. 

      Info          Nov 8, 2011 11:09:24 AM          Deploy Apply Job (Pre-Execute):Remediate Win 2008-winR2-target1-20003671 @ 2011-11-08 09-52-23-368-0800; Server:winR2-target1;  PkgID:"Remediate-Win-2008-20003671-@-2011.11.08-09-52-19-386-0800-2023760.1-2000374.1"; UUID:aa8aa0d79b203a849cd56ffdb0673c27

      Error          Nov 8, 2011 12:09:28 PM          Failed to parse C:\Program Files\BMC Software\BladeLogic\8.0\RSCD\Transactions\aa8aa0d79b203a849cd56ffdb0673c27\bldeploy.xml 

      Info          Nov 8, 2011 11:09:28 AM          Package "Remediate Win 2008-20003671 @ 2011-11-08 09-52-19-386-0800" UUID(aa8aa0d79b203a849cd56ffdb0673c27) auto-rollback on failure started

      Info          Nov 8, 2011 11:09:28 AM          Package "Remediate Win 2008-20003671 @ 2011-11-08 09-52-19-386-0800" UUID(aa8aa0d79b203a849cd56ffdb0673c27) completed. exitCode = -4001 (Apply failed; auto-rollback failed)

      Info          Nov 8, 2011 11:09:28 AM          Package "Remediate Win 2008-20003671 @ 2011-11-08 09-52-19-386-0800" UUID(aa8aa0d79b203a849cd56ffdb0673c27) initialized, entering wait queue for processing

      Info          Nov 8, 2011 11:09:28 AM          Package "Remediate Win 2008-20003671 @ 2011-11-08 09-52-19-386-0800" UUID(aa8aa0d79b203a849cd56ffdb0673c27) processing instructions

      Info          Nov 8, 2011 11:09:25 AM          Package "Remediate Win 2008-20003671 @ 2011-11-08 09-52-19-386-0800" UUID(aa8aa0d79b203a849cd56ffdb0673c27) started

      Error          Nov 8, 2011 12:09:28 PM          Parsing of file 'C:\Program Files\BMC Software\BladeLogic\8.0\RSCD\Transactions\aa8aa0d79b203a849cd56ffdb0673c27\bldeploy.xml' failed at line 2: no element found 

      Error          Nov 8, 2011 12:09:28 PM          Parsing of file 'C:\Program Files\BMC Software\BladeLogic\8.0\RSCD\Transactions\aa8aa0d79b203a849cd56ffdb0673c27\bldeploy.xml' failed at line 2: no element found 

      Info          Nov 8, 2011 12:09:24 PM          Reboot is allowed 

      Info          Nov 8, 2011 11:09:24 AM          Started running the deploy step job 'Remediate Win 2008-winR2-target1-20003671 @ 2011-11-08 09-52-23-368-0800->Remediate Win 2008-winR2-target1-20003671 @ 2011-11-08 09-52-23-368-0800' on application server 'rhel-app'(2,000,000) against target server 'winR2-target1'

      Info          Nov 8, 2011 12:09:28 PM          Starting apply 

      Info          Nov 8, 2011 11:09:30 AM          The job 'Remediate Win 2008-winR2-target1-20003671 @ 2011-11-08 09-52-23-368-0800->Remediate Win 2008-winR2-target1-20003671 @ 2011-11-08 09-52-23-368-0800' has failed on server winR2-target1

      Error          Nov 8, 2011 12:09:28 PM          Unable to run the Shavlik packager for generating deployment batch files