1 2 Previous Next 23 Replies Latest reply on Jul 18, 2012 4:43 PM by Laurent Matheo

    AR/ITSM Seesion Timeout

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      Hi All,


      Hoping someone can help me out here...


      I recently set the following within our 2 Mid Tier settings:


      Session Timeout (Minutes)*   = 30


      License Release Timeout ([30 - 300] Seconds)* = 60


      However I am getting a lot of heat from people saying that some people are getting logged out after around 10 minutes?!


      Is there a setting i am missing here? Or has anyone experienced this before?


      Thanks in advance...



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