What is in the bldeploy log ?
where i need to check this log? You mean rscd.log?
On the target look in the agent install dir/Transactions/log
Find the below "info" and "error" log.
09/09/11 20:36:25.550 INFO bldeploy - Deployment job not in single-job mode. Reboot is not allowed. Any reboot requests by certain file operations will be ignored.
09/09/11 20:37:06.331 DEBUG bldeploy -  In RunProcess: exitCode = 1603
09/09/11 20:37:06.378 ERROR bldeploy -  Command returned non-zero exit code: 1603 Fatal error during installation.
09/09/11 20:37:06.378 DEBUG bldeploy -  chdir to PkgDir: 'C:\'
09/09/11 20:37:06.378 ERROR bldeploy -  Apply failed: id = 1
09/09/11 20:37:06.393 DEBUG bldeploy -  Apply failed -processing sub-list: id = 1
09/09/11 20:37:06.393 DEBUG bldeploy -  Package failed = BLPACKAGE
09/09/11 20:37:06.393 DEBUG bldeploy - Package items were processed
09/09/11 20:37:06.409 INFO bldeploy - Starting undo
was that all that was in the log?
whatever you are installing is returning an exit code of 1603. bladelogic will intrepret anything other than 0 as a failure by default. what does that return code indicate for the software you are installing ?
i am unable to install this software to manually, so problem in this msi package. This package is not compatible.