The have to be deleted from a table on the DB.
Stop the appserver and have a look to the Job table in the DB
List the jobs. You will see that there are two jobs with status not completed (I believe completed is 4).
I think they have status = 3.
I would check w/ support before you do that, but that’s likely what you will do.
I did it once. I can’t find the sql command again, so you’d better double check with support.
I’m 90% sure it was actually something like (confirm all table and field names):
SELECT * FROM JOB_TABLE WHERE STATUS=3;
(you should have two entries)
UPDATE JOB_TABLE SET STATUS=4 WHERE STATUS=3;
Opened a support case, and got a great support engineer "Dante" who pretty quickly diagnosed the problem to a known issue and provided the fix: "QM001683342 - Remediate missing status definition in progress_status table"