1 2 Previous Next 19 Replies Latest reply on Nov 20, 2011 6:29 AM by Magnus Ruschpler

    Unable to Update Agent on Windows Server

      I'm trying to upgrade the agents on my Windows Server estate. I have followed the instructions for the Silent upgrade. Created an ISS FIle

       

      [InstallShield Silent]

      Version=v7.00

      File=Response File

      [File Transfer]

      OverwrittenReadOnly=NoToAll

      [{10C11452-9CAD-4368-A826-41B486B85A0D}-DlgOrder]

      Dlg0={10C11452-9CAD-4368-A826-41B486B85A0D}-AskOptions-0

      Count=2

      Dlg1={10C11452-9CAD-4368-A826-41B486B85A0D}-SdFinish-0

      [{10C11452-9CAD-4368-A826-41B486B85A0D}-AskOptions-0]

      Result=1

      Sel-0=1

      Sel-1=0

      [Application]

      Name=BMC BladeLogic Server Automation RSCD Agent

      Version=8.0.6

      Company=BMC Software

      Lang=0009

      [{10C11452-9CAD-4368-A826-41B486B85A0D}-SdFinish-0]

      Result=1

      bOpt1=0

      bOpt2=0

       

      Created a JOb which copies the .exe and .iss to teh server and then run the following post command

       

      cmd /c "C:\Program Files\BMC Software\BladeLogic\8.0\RSCD\agentctl" -b exec C:\tmp\RSCD800-622_W32.exe -a -s -f1C:\tmp\RSCD800-622_W32.ISS

       

      Not working though it opens a command prompt and restarts the Agent but thats it.

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