We're using BL 7.6.0.
The problem we're having seems to only affecting Windows2008 machines, as exactly the same depot item and job work fine on Windows2003, 32bit or 64bit.
All the package is doing is:
Placing jdk-6u24-windows-i586.exe into c:\temp\
Running jdk-6u20-windows-i586.exe /quiet /norestart
You can see the process launch on the server under the BladelogicRSCD account, but it just hangs and does not progress. It keeps the file open until the process is killed. Last entries in bldeploy log:
07/18/11 15:05:32.328 DEBUG bldeploy -  exeFullPath = (null), CmdLine = "C:\temp\stage\Oracle-Java-JDK-220.127.116.11---Windows-32-Bit-83661.1-240560.2\bldeploycmd.bat", workingDir = NULL
07/18/11 15:05:32.437 INFO bldeploy -  [stdout: 2]
C:\temp\stage\Oracle-Java-JDK-18.104.22.168---Windows-32-Bit-83661.1-240560.2>chcp 1252 1>NUL
C:\temp\stage\Oracle-Java-JDK-22.214.171.124---Windows-32-Bit-83661.1-240560.2>c:\temp\jdk-6u24-windows-i586.exe /quiet /noreset
Last entries in bltargetjobmanager log:
07/19/11 14:20:56.089 DEBUG bldeploy - Compare to blp_prog=bldeploy
07/19/11 14:20:57.634 DEBUG bldeploy - Compare to blp_prog=bldeploy
07/19/11 14:20:59.178 DEBUG bldeploy - Compare to blp_prog=bldeploy
The job carries on trying to run until it is cancelled.
If you run the above command line on the server manually, it runs fine, and launches the MSI installer.
I've already tried setting the Bladelogic service to interactive logon, but this has made no difference.
I believe this specifically because you are trying to install java. There should be some posts about other people trying the same thing here. I think there are either some other options you need to pass or there may be an agent hotfix required.