1 Reply Latest reply on Feb 6, 2013 11:51 PM by Kiran Patil

    Normalization Job creates incorrect CTI

      Share This:

      Hi, we are trying to normalize CIs for classes BMC_SoftwareServer & BMC_VirtualSystemEnabler which has CIs for

      Model: Oracle VM Server

      Manufacturer Name: Oracle

       

      Current CTI values on form (as set by addm for both the above mentioned classes):

       

       

      Cat: Software

      Type: Application

      Item: Virtual Machine Software

       

       

      Catalog mapping CTI for "Oracle VM Server" as mentioned on atrium core console -> normalization app -> catalog mapping form:

       

      for class BMC_VirtualSystemEnabler:-

       

      Cat: Software

      Type: Operating System Software

      Item: Virtualization OS

       

       

      for class BMC_SoftwareServer:-

      Cat: Software

      Type: Application

      Item: Application Deployment Software

       

       

      After running the normalization job, the CTIs remain unchanged for both the classes. the job is set for dataset level normalization, CTI Only. Please provide suggestions.

      Thanx a lot

       

      -Amey.