7 Replies Latest reply on Jun 28, 2011 2:25 PM by Bill Robinson

    i am getting a permission denied error when running the inventory report installer

      I am not sure why (the permissions look fine) but i get the following error when i try to install / add the inventory reports.  I am logged in with a profile using BLAdmin.   It does create the folder structure in the depot.

       

       

       

       

      ERROR: /apps/bmc/BladeLogic/8.0/NSH/br/blcli-ct  -v default  ImportExport importObject BL - Windows Inventory returned error code.  Result is: Command execution failed.  Exception while creating content from packaged content ZIP file: /home/dahart/ke-8.0.0/bl-inventory-templates/BL - Windows Inventory.zip (Permission denied)

      Root Cause: /home/dahart/ke-8.0.0/bl-inventory-templates/BL - Windows Inventory.zip (Permission denied)

      Error running content-loader-pdq.nsh

      Error running bl-win-inventory-install.nsh

        • 1. i am getting a permission denied error when running the inventory report installer
          Bill Robinson

          extract the installer to /tmp instead of /home and make sure the 'bladmin' unix user can read the files.

          • 2. i am getting a permission denied error when running the inventory report installer

            hmm,  extracting into tmp removes the error but i still don't see any content in the depot (only the folder structure).

             

            weird.

            • 3. Re: i am getting a permission denied error when running the inventory report installer
              Bill Robinson

              Do you have a log of the run, there should be a content-install in the ke dir.

              • 4. i am getting a permission denied error when running the inventory report installer

                i do.  i pasted the content below. 

                 

                do i need to run the inventory discovery / snapshot jobs before i see anything in the depot?  this stuff is new to me.

                 

                ----

                 

                06/28-11:24:46 Arguments: -v myprofile

                06/28-11:24:46 Finished parsing arguments.

                06/28-11:25:15 Operating System is Linux

                06/28-11:25:15 Checking //appserver1/usr/lib/rsc/HOME

                06/28-11:25:15 NSH_HOME: //appserver1/usr/lib/rsc/HOME

                06/28-11:25:46 loading bl-win-inventory template

                06/28-11:25:46 Arguments:

                06/28-11:25:46 Finished parsing arguments.

                06/28-11:25:46 found basedir: ./bl-inventory-templates

                06/28-11:25:46 Install: Extended Objects will be copied to //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:25:46 Install : Copying adapters to //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:25:47 Install : Extended Object directory is: //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:25:47 Checking //appserver2/usr/lib/rsc/HOME

                06/28-11:25:47 NSH_HOME: //appserver2/usr/lib/rsc/HOME

                06/28-11:25:47 Install: APPSERVER_DIR: //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:25:47 Found APPSERVER_DIR_MAS: //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:25:47 Found br and share in //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:25:47 Found blappserv, we found an appserver.

                06/28-11:28:00 loading bl-solaris-inventory template

                06/28-11:28:00 Arguments:

                06/28-11:28:00 Finished parsing arguments.

                06/28-11:28:00 found basedir: ./bl-inventory-templates

                06/28-11:28:00 Install: Extended Objects will be copied to //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:28:00 Install : Copying adapters to //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:28:00 Install : Extended Object directory is: //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:28:01 Checking //appserver2/usr/lib/rsc/HOME

                06/28-11:28:01 NSH_HOME: //appserver2/usr/lib/rsc/HOME

                06/28-11:28:01 Install: APPSERVER_DIR: //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:28:01 Found APPSERVER_DIR_MAS: //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:28:01 Found br and share in //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:28:01 Found blappserv, we found an appserver.

                06/28-11:29:33 loading bl-aix-inventory template

                06/28-11:29:33 Arguments:

                06/28-11:29:33 Finished parsing arguments.

                06/28-11:29:33 found basedir: ./bl-inventory-templates

                06/28-11:29:33 Install: Extended Objects will be copied to //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:29:33 Install : Copying adapters to //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:29:34 Install : Extended Object directory is: //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:29:34 Checking //appserver2/usr/lib/rsc/HOME

                06/28-11:29:34 NSH_HOME: //appserver2/usr/lib/rsc/HOME

                06/28-11:29:34 Install: APPSERVER_DIR: //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:29:34 Found APPSERVER_DIR_MAS: //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:29:34 Found br and share in //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:29:34 Found blappserv, we found an appserver.

                06/28-11:30:36 loading bl-hpux-inventory template

                06/28-11:30:36 Arguments:

                06/28-11:30:36 Finished parsing arguments.

                06/28-11:30:36 found basedir: ./bl-inventory-templates

                06/28-11:30:36 Install: Extended Objects will be copied to //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:30:36 Install : Copying adapters to //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:30:36 Install : Extended Object directory is: //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:30:37 Checking //appserver2/usr/lib/rsc/HOME

                06/28-11:30:37 NSH_HOME: //appserver2/usr/lib/rsc/HOME

                06/28-11:30:37 Install: APPSERVER_DIR: //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:30:37 Found APPSERVER_DIR_MAS: //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:30:37 Found br and share in //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:30:37 Found blappserv, we found an appserver.

                06/28-11:31:32 loading bl-linux-inventory template

                06/28-11:31:32 Arguments:

                06/28-11:31:32 Finished parsing arguments.

                06/28-11:31:32 found basedir: ./bl-inventory-templates

                06/28-11:31:32 Install: Extended Objects will be copied to //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:31:32 Install : Copying adapters to //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:31:32 Install : Extended Object directory is: //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:31:33 Checking //appserver2/usr/lib/rsc/HOME

                06/28-11:31:33 NSH_HOME: //appserver2/usr/lib/rsc/HOME

                06/28-11:31:33 Install: APPSERVER_DIR: //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:31:33 Found APPSERVER_DIR_MAS: //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:31:33 Found br and share in //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:31:33 Found blappserv, we found an appserver.

                06/28-11:32:31 loading bl-esx-inventory template

                06/28-11:32:31 Arguments:

                06/28-11:32:31 Finished parsing arguments.

                06/28-11:32:31 found basedir: ./bl-inventory-templates

                06/28-11:32:31 Install: Extended Objects will be copied to //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:32:31 Install : Copying adapters to //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:32:32 Install : Extended Object directory is: //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:32:32 Checking //appserver2/usr/lib/rsc/HOME

                06/28-11:32:32 NSH_HOME: //appserver2/usr/lib/rsc/HOME

                06/28-11:32:32 Install: APPSERVER_DIR: //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:32:32 Found APPSERVER_DIR_MAS: //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:32:32 Found br and share in //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:32:32 Found blappserv, we found an appserver.

                06/28-11:33:27 loading bl-solaris-inventory template

                06/28-11:33:27 Arguments:

                06/28-11:33:27 Finished parsing arguments.

                06/28-11:33:27 found basedir: ./bl-inventory-templates

                06/28-11:33:27 Install: Extended Objects will be copied to //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:33:27 Install : Copying adapters to //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:33:27 Install : Extended Object directory is: //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:33:28 Checking //appserver2/usr/lib/rsc/HOME

                06/28-11:33:28 NSH_HOME: //appserver2/usr/lib/rsc/HOME

                06/28-11:33:28 Install: APPSERVER_DIR: //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:33:28 Found APPSERVER_DIR_MAS: //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:33:28 Found br and share in //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:33:28 Found blappserv, we found an appserver.

                06/28-11:34:00 loading bl-win-inventory template

                06/28-11:34:00 Arguments:

                06/28-11:34:00 Finished parsing arguments.

                06/28-11:34:00 found basedir: ./bl-inventory-templates

                06/28-11:34:00 Install: Extended Objects will be copied to //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:34:00 Install : Copying adapters to //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:34:00 Install : Extended Object directory is: //fileserver/apps/bmc/nfs/storage//extended_objects

                06/28-11:34:00 Checking //appserver2/usr/lib/rsc/HOME

                06/28-11:34:00 NSH_HOME: //appserver2/usr/lib/rsc/HOME

                06/28-11:34:00 Install: APPSERVER_DIR: //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:34:00 Found APPSERVER_DIR_MAS: //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:34:00 Found br and share in //appserver2/apps/bmc/BladeLogic/8.0/NSH

                06/28-11:34:00 Found blappserv, we found an appserver.

                • 5. i am getting a permission denied error when running the inventory report installer
                  Bill Robinson

                  did you refresh the component template folders that were created?  you should see some component templates in the folder structure created.

                  • 7. Re: i am getting a permission denied error when running the inventory report installer
                    Bill Robinson

                    You now need to run discovery jobs against your servers w/ those templates, then snapshots, then an ETL to get it into reports.

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