1 2 Previous Next 27 Replies Latest reply on Jun 28, 2011 12:32 PM by Bill Robinson Branched to a new discussion.

    Deploy Jobs fails

    Esam Eid

      Hello,

       

      When deploying any job or any package it fails at the commit phase.

       

      please help...

       

      Thanks

        • 1. Re: Deploy Jobs fails
          Saurabh Kashikar

          Commit stage log please..!

          • 2. Re: Deploy Jobs fails

            What is  the failure/error ? Try setting the option – debugging/Logging  level to ‘All information’ and re-execute the job. It should give more details about the failure.

            • 3. Re: Deploy Jobs fails
              Bill Robinson

              Do you have any error logs?  The transaction logs?  Error messages?

              • 4. Re: Deploy Jobs fails
                Gerardo Bartoccini

                Same target? Is agent licensed? What does the rscd.log say?

                Also, double check the transaction dir on the target server

                • 5. Deploy Jobs fails
                  Esam Eid

                  - yes the same target

                  - the agent is licenced

                   

                  - the RSCD Log :

                  06/25/11 14:38:54.054 INFO1    rscd -  10.16.60.21 6764 BladeLogicRSCD@RY1BSM6->Administrator@RY1BSM6:PrivilegeMapped (BLAdmins:BLAdmin): CM: > [Deploy] Job 'dp_patch-ry1bsm6-20014251 @ 2011-06-25 13-22-54-445+0300' is executing a dry run

                  06/25/11 14:39:00.179 INFO1    rscd -  10.16.60.21 6656 BladeLogicRSCD@RY1BSM6->Administrator@RY1BSM6:PrivilegeMapped (BLAdmins:BLAdmin): CM: > [Deploy] Deleting //ry1bsm6/C/Program Files/BMC Software/BladeLogic/8.1/RSCD/Transactions/log/tmp/bldeploy-637ef0222cd43f13868dd330cb4cf408.log

                  06/25/11 14:39:02.351 INFO     rscd -  ry1bsm6 5188 BladeLogicRSCD (???): ???: The operation completed successfully. 

                  06/25/11 14:39:02.351 INFO1    rscd -  10.16.60.21 5188 BladeLogicRSCD@RY1BSM6->Administrator@RY1BSM6:PrivilegeMapped (BLAdmins:BLAdmin): CM: > [Deploy] Retrieving the root filesystem

                  06/25/11 14:39:03.445 INFO1    rscd -  10.16.60.21 5188 BladeLogicRSCD@RY1BSM6->Administrator@RY1BSM6:PrivilegeMapped (BLAdmins:BLAdmin): CM: > [Deploy] Copying '//localhost/E/Storage/blpackages/dp_patch-20014251-@-2011.06.25-13-22-53-585+0300-2012192.1' to '//ry1bsm6/temp/stage/77309c61810d3b54a6413c7f73fc2d49'

                  06/25/11 14:39:03.445 INFO1    rscd -  127.0.0.1 5560 BladeLogicRSCD@RY1BSM6->Administrator@RY1BSM6:PrivilegeMapped (BLAdmins:BLAdmin): CM: > [Deploy] Copying '//localhost/E/Storage/blpackages/dp_patch-20014251-@-2011.06.25-13-22-53-585+0300-2012192.1' to '//ry1bsm6/temp/stage/77309c61810d3b54a6413c7f73fc2d49'

                  06/25/11 14:39:06.007 INFO1    rscd -  10.16.60.21 6588 BladeLogicRSCD@RY1BSM6->Administrator@RY1BSM6:PrivilegeMapped (BLAdmins:BLAdmin): CM: > [Deploy] Job 'dp_patch-ry1bsm6-20014251 @ 2011-06-25 13-22-54-445+0300' is applying

                  06/25/11 14:41:07.679 INFO1    rscd -  10.16.60.21 2508 BladeLogicRSCD@RY1BSM6->Administrator@RY1BSM6:PrivilegeMapped (BLAdmins:BLAdmin): CM: > [Deploy] Deleting //ry1bsm6/C/Program Files/BMC Software/BladeLogic/8.1/RSCD/Transactions/log/tmp/bldeploy-637ef0222cd43f13868dd330cb4cf408.log

                  • 6. Deploy Jobs fails
                    Bill Robinson

                    what's in the transactions log?

                     

                    what is the error?

                    • 7. Deploy Jobs fails
                      Esam Eid

                      06/25/11 14:38:54.210 INFO     bldeploy - Bldeploy started for package: 637ef0222cd43f13868dd330cb4cf408

                      06/25/11 14:38:54.226 DEBUG    bldeploy - Bldeploy Arguments:

                      06/25/11 14:38:54.226 DEBUG    bldeploy - C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\sbin\bldeploy.exe

                      06/25/11 14:38:54.226 DEBUG    bldeploy - 637ef0222cd43f13868dd330cb4cf408

                      06/25/11 14:38:54.226 DEBUG    bldeploy - -N=/temp/stage/77309c61810d3b54a6413c7f73fc2d49

                      06/25/11 14:38:54.226 DEBUG    bldeploy - -P=ry1bsm6

                      06/25/11 14:38:54.226 DEBUG    bldeploy - -Q=params.txt

                      06/25/11 14:38:54.226 DEBUG    bldeploy - -PKG=dp_patch-20014251%20@%202011-06-25%2013-22-53-585+0300-2012192.1

                      06/25/11 14:38:54.226 DEBUG    bldeploy - -DryRun

                      06/25/11 14:38:54.226 DEBUG    bldeploy - -Xr

                      06/25/11 14:38:54.226 DEBUG    bldeploy - -V2

                      06/25/11 14:38:54.226 DEBUG    bldeploy - -Xp

                      06/25/11 14:38:54.226 DEBUG    bldeploy - -js0

                      06/25/11 14:38:54.226 DEBUG    bldeploy - -jr0

                      06/25/11 14:38:54.226 DEBUG    bldeploy - -jc0

                      06/25/11 14:38:54.226 DEBUG    bldeploy - -StartNew

                      06/25/11 14:38:54.226 DEBUG    bldeploy - C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\sbin\bldeploy.exe  - 8.1.0.295

                      06/25/11 14:38:54.226 INFO     bldeploy - Reboot is not allowed

                      06/25/11 14:38:54.226 DEBUG    bldeploy - Cleanup staging area on failure

                      06/25/11 14:38:55.242 DEBUG    bldeploy - Utilizing configuration file: C:\temp\stage\77309c61810d3b54a6413c7f73fc2d49\637ef0222cd43f13868dd330cb4cf408.cfg

                      06/25/11 14:38:55.242 DEBUG    bldeploy - Fresh start of deployment, deleting any pre-existing configuration file

                      06/25/11 14:38:57.492 DEBUG    bldeploy - Could not open file "C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\params.txt" for reading

                      06/25/11 14:38:57.492 DEBUG    bldeploy -

                      DEPLOYNAME = 637ef0222cd43f13868dd330cb4cf408:

                      DEPLOYPATH = C:\temp\stage\77309c61810d3b54a6413c7f73fc2d49:

                      FQHOST = ry1bsm6.citc.gov.sa:

                      HOST = ry1bsm6:

                      HOSTIP = 10.16.60.21:

                      NAMESPACE = ry1bsm6:

                      ROLLBACKPATH = C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\Transactions\637ef0222cd43f13868dd330cb4cf408:

                      RSCDIR = C:\Program Files\BMC Software\BladeLogic\8.1\RSCD:

                      WINDIR = C:\Windows:

                      XMLFILEPATH = C:\temp\stage\77309c61810d3b54a6413c7f73fc2d49\bldeploy.xml:

                      ry1bsm6:TARGET.MS_OFFICE_INSTALL_PWD = BLencrypt::

                      06/25/11 14:38:57.492 DEBUG    bldeploy - Full command line C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\sbin\bldeploy.exe 637ef0222cd43f13868dd330cb4cf408 -N=/temp/stage/77309c61810d3b54a6413c7f73fc2d49 -P=ry1bsm6 -Q=params.txt -PKG=dp_patch-20014251%20@%202011-06-25%2013-22-53-585+0300-2012192.1 -DryRun -Xr -V2 -Xp -js0 -jr0 -jc0

                      06/25/11 14:38:57.492 DEBUG    bldeploy - Resetting username size to 4096

                      06/25/11 14:38:57.507 DEBUG    bldeploy - GetUserNameExA failed for NameUserPrincipal re-attempting GetUserNameA: (1332 No mapping between account names and security IDs was done.

                       

                       

                      )

                      06/25/11 14:38:57.507 DEBUG    bldeploy - Running as User: BladeLogicRSCD

                      06/25/11 14:38:57.507 DEBUG    bldeploy -  Privileges:

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeIncreaseQuotaPrivilege - Disabled

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeSecurityPrivilege - Disabled

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeTakeOwnershipPrivilege - Disabled

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeLoadDriverPrivilege - Disabled

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeSystemProfilePrivilege - Disabled

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeSystemtimePrivilege - Disabled

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeProfileSingleProcessPrivilege - Disabled

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeIncreaseBasePriorityPrivilege - Disabled

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeCreatePagefilePrivilege - Disabled

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeBackupPrivilege - Disabled

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeRestorePrivilege - Disabled

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeShutdownPrivilege - Disabled

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeDebugPrivilege - Disabled

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeSystemEnvironmentPrivilege - Disabled

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeChangeNotifyPrivilege - Enabled by default

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeRemoteShutdownPrivilege - Disabled

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeUndockPrivilege - Disabled

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeManageVolumePrivilege - Disabled

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeImpersonatePrivilege - Enabled by default

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeCreateGlobalPrivilege - Enabled by default

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeIncreaseWorkingSetPrivilege - Disabled

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeTimeZonePrivilege - Disabled

                      06/25/11 14:38:57.507 DEBUG    bldeploy -   SeCreateSymbolicLinkPrivilege - Disabled

                      06/25/11 14:38:57.507 DEBUG    bldeploy - Validating existence of wait lock C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\Transactions\locks\reboot.lck

                      06/25/11 14:38:57.507 DEBUG    bldeploy - Deployment running in single-job mode

                      06/25/11 14:38:57.539 DEBUG    bldeploy - Acquired appropriate lock: C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\Transactions\locks\writer.lck

                      06/25/11 14:38:57.585 WARN     bldeploy - Copy on reboot files present - ignoring

                      06/25/11 14:38:57.585 DEBUG    bldeploy - Creating directory C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\Transactions\637ef0222cd43f13868dd330cb4cf408

                      06/25/11 14:38:57.585 INFO     bldeploy - Bldeploy "dp_patch-20014251 @ 2011-06-25 13-22-53-585+0300" UUID(637ef0222cd43f13868dd330cb4cf408) started using file C:\temp\stage\77309c61810d3b54a6413c7f73fc2d49\bldeploy.xml with rollback directory C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\Transactions\637ef0222cd43f13868dd330cb4cf408

                      06/25/11 14:38:57.585 DEBUG    bldeploy - [1][] After initializing shavlik hotfix asset

                      06/25/11 14:38:57.585 DEBUG    bldeploy - [1][] Created hotfix asset preprocessor

                      06/25/11 14:38:57.585 DEBUG    bldeploy - [1][] Added new hotfix to the asset preprocessor

                      06/25/11 14:38:57.585 DEBUG    bldeploy - [1][] After initializing shavlik hotfix asset

                      06/25/11 14:38:57.585 DEBUG    bldeploy - Could not find a parameter match to TARGET.MS_OFFICE_INSTALL_USERNAME. Parameter value will be defaulted to a blank string

                      06/25/11 14:38:57.585 DEBUG    bldeploy - Could not find a parameter match to TARGET.MS_OFFICE_INSTALL_LOCATION. Parameter value will be defaulted to a blank string

                      06/25/11 14:38:57.585 DEBUG    bldeploy - Creating REBOOT return code overide list: R:3010

                      06/25/11 14:38:57.585 DEBUG    bldeploy - [1][] Removing asset: 1

                      06/25/11 14:38:57.585 INFO     bldeploy - Starting dryRun

                      06/25/11 14:38:57.601 DEBUG    bldeploy - [][] Dryrun id =

                      06/25/11 14:38:57.601 DEBUG    bldeploy - [1][Windows6.0-2008-KB2478659-x64.msu-MS11-039-en-WINDOWS SERVER 2008, ENTERPRISE EDITION (X64)-SP1] Dryrun id = 1

                      06/25/11 14:38:57.601 INFO     bldeploy - Dryrun succeeded

                      06/25/11 14:38:57.601 DEBUG    bldeploy - [1][Windows6.0-2008-KB2478659-x64.msu-MS11-039-en-WINDOWS SERVER 2008, ENTERPRISE EDITION (X64)-SP1] Removing asset: 1

                      06/25/11 14:38:57.601 DEBUG    bldeploy - [1][Windows6.0-2008-KB2478659-x64.msu-MS11-039-en-WINDOWS SERVER 2008, ENTERPRISE EDITION (X64)-SP1] Asset count in the preprocessor is 0. Cleaning up the asset preprocessor object

                      06/25/11 14:38:57.648 DEBUG    bldeploy - Dryrun does not delete staging nor rollback directories

                      06/25/11 14:38:57.648 DEBUG    bldeploy - DeletePkg = 0 DeleteUndo = 0

                      06/25/11 14:38:57.664 DEBUG    bldeploy - Bldeploy done - nRet = 3 (DryRun successful) exitCode = 0 (Deployment succeeded)

                       

                       

                      06/25/11 14:39:06.179 INFO     bldeploy - Bldeploy started for package: 637ef0222cd43f13868dd330cb4cf408

                      06/25/11 14:39:06.179 DEBUG    bldeploy - Bldeploy Arguments:

                      06/25/11 14:39:06.179 DEBUG    bldeploy - C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\sbin\bldeploy.exe

                      06/25/11 14:39:06.179 DEBUG    bldeploy - 637ef0222cd43f13868dd330cb4cf408

                      06/25/11 14:39:06.179 DEBUG    bldeploy - -N=/temp/stage/77309c61810d3b54a6413c7f73fc2d49

                      06/25/11 14:39:06.179 DEBUG    bldeploy - -P=ry1bsm6

                      06/25/11 14:39:06.179 DEBUG    bldeploy - -Q=params.txt

                      06/25/11 14:39:06.179 DEBUG    bldeploy - -PKG=dp_patch-20014251%20@%202011-06-25%2013-22-53-585+0300-2012192.1

                      06/25/11 14:39:06.179 DEBUG    bldeploy - -V2

                      06/25/11 14:39:06.179 DEBUG    bldeploy - -RegAllCOM

                      06/25/11 14:39:06.179 DEBUG    bldeploy - -UnregAllCOM

                      06/25/11 14:39:06.179 DEBUG    bldeploy - -TreatLockedAsErr

                      06/25/11 14:39:06.179 DEBUG    bldeploy - -Xp

                      06/25/11 14:39:06.179 DEBUG    bldeploy - -js0

                      06/25/11 14:39:06.179 DEBUG    bldeploy - -jr0

                      06/25/11 14:39:06.179 DEBUG    bldeploy - -jc0

                      06/25/11 14:39:06.179 DEBUG    bldeploy - -StartNew

                      06/25/11 14:39:06.179 DEBUG    bldeploy - C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\sbin\bldeploy.exe  - 8.1.0.295

                      06/25/11 14:39:06.179 INFO     bldeploy - Reboot is allowed

                      06/25/11 14:39:06.179 DEBUG    bldeploy - Cleanup staging area on failure

                      06/25/11 14:39:07.195 DEBUG    bldeploy - Utilizing configuration file: C:\temp\stage\77309c61810d3b54a6413c7f73fc2d49\637ef0222cd43f13868dd330cb4cf408.cfg

                      06/25/11 14:39:07.195 DEBUG    bldeploy - Fresh start of deployment, deleting any pre-existing configuration file

                      06/25/11 14:39:09.445 DEBUG    bldeploy - Could not open file "C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\params.txt" for reading

                      06/25/11 14:39:09.445 DEBUG    bldeploy -

                      DEPLOYNAME = 637ef0222cd43f13868dd330cb4cf408:

                      DEPLOYPATH = C:\temp\stage\77309c61810d3b54a6413c7f73fc2d49:

                      FQHOST = ry1bsm6.citc.gov.sa:

                      HOST = ry1bsm6:

                      HOSTIP = 10.16.60.21:

                      NAMESPACE = ry1bsm6:

                      ROLLBACKPATH = C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\Transactions\637ef0222cd43f13868dd330cb4cf408:

                      RSCDIR = C:\Program Files\BMC Software\BladeLogic\8.1\RSCD:

                      WINDIR = C:\Windows:

                      XMLFILEPATH = C:\temp\stage\77309c61810d3b54a6413c7f73fc2d49\bldeploy.xml:

                      ry1bsm6:TARGET.MS_OFFICE_INSTALL_PWD = BLencrypt::

                      06/25/11 14:39:09.460 DEBUG    bldeploy - Full command line C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\sbin\bldeploy.exe 637ef0222cd43f13868dd330cb4cf408 -N=/temp/stage/77309c61810d3b54a6413c7f73fc2d49 -P=ry1bsm6 -Q=params.txt -PKG=dp_patch-20014251%20@%202011-06-25%2013-22-53-585+0300-2012192.1 -V2 -RegAllCOM -UnregAllCOM -TreatLockedAsErr -Xp -js0 -jr0 -jc0

                      06/25/11 14:39:09.460 DEBUG    bldeploy - Resetting username size to 4096

                      06/25/11 14:39:09.460 DEBUG    bldeploy - GetUserNameExA failed for NameUserPrincipal re-attempting GetUserNameA: (1332 No mapping between account names and security IDs was done.

                       

                       

                      )

                      06/25/11 14:39:09.460 DEBUG    bldeploy - Running as User: BladeLogicRSCD

                      06/25/11 14:39:09.460 DEBUG    bldeploy -  Privileges:

                      06/25/11 14:39:09.460 DEBUG    bldeploy -   SeIncreaseQuotaPrivilege - Disabled

                      06/25/11 14:39:09.460 DEBUG    bldeploy -   SeSecurityPrivilege - Disabled

                      06/25/11 14:39:09.460 DEBUG    bldeploy -   SeTakeOwnershipPrivilege - Disabled

                      06/25/11 14:39:09.460 DEBUG    bldeploy -   SeLoadDriverPrivilege - Disabled

                      06/25/11 14:39:09.460 DEBUG    bldeploy -   SeSystemProfilePrivilege - Disabled

                      06/25/11 14:39:09.460 DEBUG    bldeploy -   SeSystemtimePrivilege - Disabled

                      06/25/11 14:39:09.460 DEBUG    bldeploy -   SeProfileSingleProcessPrivilege - Disabled

                      06/25/11 14:39:09.460 DEBUG    bldeploy -   SeIncreaseBasePriorityPrivilege - Disabled

                      06/25/11 14:39:09.460 DEBUG    bldeploy -   SeCreatePagefilePrivilege - Disabled

                      06/25/11 14:39:09.460 DEBUG    bldeploy -   SeBackupPrivilege - Disabled

                      06/25/11 14:39:09.460 DEBUG    bldeploy -   SeRestorePrivilege - Disabled

                      06/25/11 14:39:09.460 DEBUG    bldeploy -   SeShutdownPrivilege - Disabled

                      06/25/11 14:39:09.460 DEBUG    bldeploy -   SeDebugPrivilege - Disabled

                      06/25/11 14:39:09.460 DEBUG    bldeploy -   SeSystemEnvironmentPrivilege - Disabled

                      06/25/11 14:39:09.460 DEBUG    bldeploy -   SeChangeNotifyPrivilege - Enabled by default

                      06/25/11 14:39:09.460 DEBUG    bldeploy -   SeRemoteShutdownPrivilege - Disabled

                      06/25/11 14:39:09.460 DEBUG    bldeploy -   SeUndockPrivilege - Disabled

                      06/25/11 14:39:09.460 DEBUG    bldeploy -   SeManageVolumePrivilege - Disabled

                      06/25/11 14:39:09.460 DEBUG    bldeploy -   SeImpersonatePrivilege - Enabled by default

                      06/25/11 14:39:09.460 DEBUG    bldeploy -   SeCreateGlobalPrivilege - Enabled by default

                      06/25/11 14:39:09.460 DEBUG    bldeploy -   SeIncreaseWorkingSetPrivilege - Disabled

                      06/25/11 14:39:09.476 DEBUG    bldeploy -   SeTimeZonePrivilege - Disabled

                      06/25/11 14:39:09.476 DEBUG    bldeploy -   SeCreateSymbolicLinkPrivilege - Disabled

                      06/25/11 14:39:09.476 DEBUG    bldeploy - Validating existence of wait lock C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\Transactions\locks\reboot.lck

                      06/25/11 14:39:09.476 DEBUG    bldeploy - Deployment running in single-job mode

                      06/25/11 14:39:09.492 DEBUG    bldeploy - Acquired appropriate lock: C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\Transactions\locks\writer.lck

                      06/25/11 14:39:09.523 WARN     bldeploy - Copy on reboot files present - ignoring

                      06/25/11 14:39:09.523 INFO     bldeploy - Bldeploy "dp_patch-20014251 @ 2011-06-25 13-22-53-585+0300" UUID(637ef0222cd43f13868dd330cb4cf408) started using file C:\temp\stage\77309c61810d3b54a6413c7f73fc2d49\bldeploy.xml with rollback directory C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\Transactions\637ef0222cd43f13868dd330cb4cf408

                      06/25/11 14:39:09.539 DEBUG    bldeploy - [1][] After initializing shavlik hotfix asset

                      06/25/11 14:39:09.539 DEBUG    bldeploy - [1][] Created hotfix asset preprocessor

                      06/25/11 14:39:09.539 DEBUG    bldeploy - [1][] Added new hotfix to the asset preprocessor

                      06/25/11 14:39:09.539 DEBUG    bldeploy - [1][] After initializing shavlik hotfix asset

                      06/25/11 14:39:09.539 DEBUG    bldeploy - Could not find a parameter match to TARGET.MS_OFFICE_INSTALL_USERNAME. Parameter value will be defaulted to a blank string

                      06/25/11 14:39:09.539 DEBUG    bldeploy - Could not find a parameter match to TARGET.MS_OFFICE_INSTALL_LOCATION. Parameter value will be defaulted to a blank string

                      06/25/11 14:39:09.539 DEBUG    bldeploy - Creating REBOOT return code overide list: R:3010

                      06/25/11 14:39:09.539 DEBUG    bldeploy - [1][] Removing asset: 1

                      06/25/11 14:39:09.539 INFO     bldeploy - Starting apply

                      06/25/11 14:39:09.554 DEBUG    bldeploy - [][] Starting pre-apply for BLPACKAGE

                      06/25/11 14:39:09.554 DEBUG    bldeploy - Running pre-package apply for type HOTFIX

                      06/25/11 14:39:09.554 DEBUG    bldeploy - chdir to PkgDir: 'C:\temp\stage\77309c61810d3b54a6413c7f73fc2d49\\shavlik'

                      06/25/11 14:39:09.554 DEBUG    bldeploy - ProcessExecutor::createProcess batchFile=C:/Program Files/BMC Software/BladeLogic/8.1/RSCD\sbin\BlPatchCheck2.exe, cmd=BlPatchCheck2.exe 0 -s -pt 13 "C:\temp\stage\77309c61810d3b54a6413c7f73fc2d49\\shavlik\hfnetchk6b.cab" "C:\temp\stage\77309c61810d3b54a6413c7f73fc2d49\\shavlik\analysis_results.xml", cmdDir=C:\temp\stage\77309c61810d3b54a6413c7f73fc2d49\\shavlik

                      06/25/11 14:41:04.710 DEBUG    bldeploy - ProcessExecutor::wiatForSingleProcess: exitCode = 0

                      06/25/11 14:41:04.710 DEBUG    bldeploy - chdir to original Dir: 'C:\'

                      06/25/11 14:41:04.710 DEBUG    bldeploy - exp Product name: WINDOWS SERVER 2008, ENTERPRISE EDITION (X64)

                      06/25/11 14:41:04.710 DEBUG    bldeploy - Processing 1 patches (Hotfixes)

                      06/25/11 14:41:04.710 DEBUG    bldeploy - chdir to PkgDir: 'C:\temp\stage\77309c61810d3b54a6413c7f73fc2d49\\shavlik'

                      06/25/11 14:41:04.710 DEBUG    bldeploy - ProcessExecutor::createProcess batchFile=C:/Program Files/BMC Software/BladeLogic/8.1/RSCD\sbin\BlPatchCheck2.exe, cmd=BlPatchCheck2.exe 1 "C:\temp\stage\77309c61810d3b54a6413c7f73fc2d49\\shavlik\pd5.cab" "C:\temp\stage\77309c61810d3b54a6413c7f73fc2d49\\shavlik\shavlik_apply_config.xml", cmdDir=C:\temp\stage\77309c61810d3b54a6413c7f73fc2d49\\shavlik

                      06/25/11 14:41:04.835 DEBUG    bldeploy - ProcessExecutor::wiatForSingleProcess: exitCode = 1

                      06/25/11 14:41:04.835 DEBUG    bldeploy - chdir to original Dir: 'C:\'

                      06/25/11 14:41:04.835 ERROR    bldeploy - BlPatchCheck2.exe failed. Return Code: 1

                      06/25/11 14:41:04.835 ERROR    bldeploy - Unable to run the Shavlik packager for generating deployment batch files

                      06/25/11 14:41:04.835 DEBUG    bldeploy - [][] Pre-apply for BLPACKAGE failed

                      06/25/11 14:41:04.835 DEBUG    bldeploy - [][] Pre-ApplyDo failed -processing sub-list: id =

                      06/25/11 14:41:04.835 DEBUG    bldeploy - [][] Package failed = BLPACKAGE

                      06/25/11 14:41:04.835 DEBUG    bldeploy - No Package items were processed. Package was already completed or empty.

                      06/25/11 14:41:04.835 INFO     bldeploy - Deployment ignoring copy on boot pending operations according to job configuration.

                      06/25/11 14:41:04.835 DEBUG    bldeploy - [1][Windows6.0-2008-KB2478659-x64.msu-MS11-039-en-WINDOWS SERVER 2008, ENTERPRISE EDITION (X64)-SP1] Removing asset: 1

                      06/25/11 14:41:04.835 DEBUG    bldeploy - [1][Windows6.0-2008-KB2478659-x64.msu-MS11-039-en-WINDOWS SERVER 2008, ENTERPRISE EDITION (X64)-SP1] Asset count in the preprocessor is 0. Cleaning up the asset preprocessor object

                      06/25/11 14:41:04.898 ERROR    bldeploy - Parsing of file 'C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\Transactions\637ef0222cd43f13868dd330cb4cf408\bldeploy.xml' failed at line 2: no element found

                      06/25/11 14:41:04.898 ERROR    bldeploy - Parsing of file 'C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\Transactions\637ef0222cd43f13868dd330cb4cf408\bldeploy.xml' failed at line 2: no element found

                      06/25/11 14:41:04.898 ERROR    bldeploy - Caught exception during bldeploy.

                      06/25/11 14:41:04.898 ERROR    bldeploy - Failed to parse C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\Transactions\637ef0222cd43f13868dd330cb4cf408\bldeploy.xml

                      06/25/11 14:41:04.898 ERROR    bldeploy - Apply failed, auto rollback failed.

                      06/25/11 14:41:04.945 WARN     bldeploy - Deploy failed. Cleaning up staging area.

                      06/25/11 14:41:04.945 WARN     bldeploy - Deploy failed. Cleaning up staging area.

                      06/25/11 14:41:04.945 DEBUG    bldeploy - DeletePkg = 1 DeleteUndo = 1

                      06/25/11 14:41:04.945 DEBUG    bldeploy - Deleted the folder: C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\Transactions\637ef0222cd43f13868dd330cb4cf408

                      06/25/11 14:41:04.960 DEBUG    bldeploy - Deleted the folder: C:\temp\stage\77309c61810d3b54a6413c7f73fc2d49

                      06/25/11 14:41:04.976 DEBUG    bldeploy - Bldeploy done - nRet = 7 (Apply failed; auto-rollback failed) exitCode = -4001 (Deployment failed)

                      • 8. Re: Deploy Jobs fails
                        Gerardo Bartoccini

                        The error is about running BlPatchCheck2.exe

                        I remember there is an issue on some Windows servers about running exe files.

                        May that be the case?

                        • 9. Deploy Jobs fails
                          Bharat Moghe

                          Check permissions on "C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\Transactions\" directory.

                          What is stage directory in server properties?

                          • 10. Deploy Jobs fails
                            Esam Eid

                            gbartoccini : its not on the patch deploy only, it happens on all software deolpy or patch deploy job

                            Bharat Moghe : it has full permissions, the stagind dir is /temp/stage

                            • 11. Deploy Jobs fails
                              Bill Robinson

                              what's in  the bldeployxml file?

                               

                              Parsing of file 'C:\Program Files\BMC Software\BladeLogic\8.\RSCD\Transactions\637ef0222cd43f13868dd330cb4cf408\bldeploy.xml'

                              • 12. Deploy Jobs fails
                                Bharat Moghe

                                Also, check path for BlPatchCheck2.exe

                                In log it shows "C:/Program Files/BMC Software/BladeLogic/8.1/RSCD/sbin\BlPatchCheck2.exe"

                                It should be "C:\Program Files\BMC Software\BladeLogic\8.1\RSCD\" or "/C/Program Files/BMC Software/BladeLogic/8.1/RSCD/sbin"

                                • 13. Deploy Jobs fails
                                  Esam Eid

                                  i couldnt find the bldeployxml , even in the whole directory

                                  • 14. Deploy Jobs fails
                                    Esam Eid

                                    it is here  "/C/Program Files/BMC Software/BladeLogic/8.1/RSCD/sbin"

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