1 2 3 Previous Next 65 Replies Latest reply on Feb 22, 2012 2:51 PM by Bill Robinson

    RSCD not starting unless BladelogicRSCD user removed first

      Hi all!

      I have probably asked this before already, but I don't have an answer yet, so i'm going to try it again.

       

      Situation:

      Bladelogic for Servers 8.1 SP1 on Windows 2008.

      RSCD 8.1 SP1 on Windows 2003.

       

      On boot of the server, the agent doesn't want to launch unless the Bladelogic RSCD user is removed first.

      Agent has been uninstalled and reinstalled several times already for troubleshooting purposes.

      Support is on it under ticket number ISS03761167.

       

      RSCD log before removing the BladelogiRSCD user:

      06/22/11 11:17:56.881 INFO     rscd -  BL-WINWWW 4772 SYSTEM (???): ???: FIPS Enabled

      06/22/11 11:17:56.897 INFO     rscd -  BL-WINWWW 4772 SYSTEM (???): ???: Main: **** RSCD started (app) ****

      06/22/11 11:17:57.225 INFO     rscd -  BL-WINWWW 4868 SYSTEM (???): ???: User Privilege Mapping enabled.

      06/22/11 11:17:57.225 INFO     rscd -  BL-WINWWW 4868 SYSTEM (???): ???: The following local user will be used by the agent for user privilege mapping: BladeLogicRSCD

      06/22/11 11:17:57.241 ERROR    rscd -  BL-WINWWW 4868 SYSTEM (???): ???: [listen_thread:RSCD_WinUser::logonPassword:LsaLogonUser()] : Logon failure: unknown user name or bad password. (BladeLogicRSCD@BL-WINWWW)

      06/22/11 11:17:57.241 ERROR    rscd -  BL-WINWWW 4868 SYSTEM (???): ???: listen_thread ERROR: 9002:Internal Error - Caught exeception.

      06/22/11 11:18:01.741 ERROR    rscd -  BL-WINWWW 4868 SYSTEM (???): ???: UnInitAgent: DsServerRegisterSpn(DELETE_SPN_OP) failed 0x00054b.

      06/22/11 11:18:01.741 ERROR    rscd -  BL-WINWWW 4772 SYSTEM (???): ???: Main: Wait object 0 listener came down hard.

       

      RSCD log after removing the BladelogicRSCD user:

      06/22/11 11:23:42.335 INFO     rscd -  BL-WINWWW 5264 SYSTEM (???): ???: FIPS Enabled

      06/22/11 11:23:42.366 INFO     rscd -  BL-WINWWW 5264 SYSTEM (???): ???: Main: **** RSCD started (app) ****

      06/22/11 11:23:42.444 INFO     rscd -  BL-WINWWW 5420 SYSTEM (???): ???: User Privilege Mapping enabled.

      06/22/11 11:23:42.444 INFO     rscd -  BL-WINWWW 5420 SYSTEM (???): ???: The following local user will be used by the agent for user privilege mapping: BladeLogicRSCD

      06/22/11 11:23:42.444 INFO     rscd -  BL-WINWWW 5420 SYSTEM (???): ???: Creating the following local user for user privilege mapping: BladeLogicRSCD

      06/22/11 11:23:42.538 INFO     rscd -  BL-WINWWW 5420 SYSTEM (???): ???: Adding account right "SeBatchLogonRight" to user BladeLogicRSCD@BL-WINWWW for user privilege mapping

      06/22/11 11:23:42.928 INFO     rscd -  BL-WINWWW 5420 SYSTEM (???): ???: Adding account right "SeDenyInteractiveLogonRight" to user BladeLogicRSCD@BL-WINWWW for user privilege mapping

       

      Any ideas?

       

      Thanks in advance,

       

      Ton.
        1 2 3 Previous Next