9 Replies Latest reply: Mar 15, 2012 11:45 AM by sandeep patwardhan RSS

    User with Read licenses are not able to approve service request.

    amrut haridas

      Hi All,

       

      On Approval Console, Approvers with Read licenses are not able to approve service requests.

      Getting below error-

      ARERR [8932] You do not have write license

      ARERR [330] You do not have write access to field : 13191

      ARERR [8932] You do not have write license

      ARERR [330] You do not have write access to field : 102

      Details are, field : 13191 and field : 102 are Approval Status and Password on Join form AP:Detail-singature respectively. Permission – Public /Write

      Approval Status (7) and Password (102) fields are having “Allow any user to Submit’ property enabled on AP:Detail form.

      Though Server Setting – Submitter Mode = Locked, user with Read licenses are not able to approve service request.

       

      Regards,

      Amrut