Hi, we're currently using the following statuses in Change Management (Draft, Request for Authorization, Planning in Progress, Scheduled, Closed, Cancelled and Rejected). I would like to remove/hide the unused statuses, but was informed that removing them would cause the application to stop working due to built in workflows involving the unused statuses. I was wanting to know if it's possible to hide (make invisible) the unused statuses thus making them unavailable to change submitters. Thanks, Luke
It is to be noted that Change Management application workflows consume the Status values. Also there are status transition rules configured in the backend (system) forms which also based upon the Status values. I am not seeing any feasible approach for this req,
The best way to do that and the only safe solution is by creating a new selection field contain the Status values you want and map it to the original (OOTB) Status field after you made as a hidden field.