Is the ‘hardware information’ in the ‘parts’ part of the template?

that's not the part list for the template.

yes - are you still having problems w/ this ?

I have had this problem on and off for several months.  I'm not sure what exactly is causing it.

No Template Parts used in compliance will collect System '/'

I have hardware information information and the machine summary also

Have you added 'System' to the template part list?

I have '/System'.  Are you saying to change it to just 'System'?

/System is fine.  that’s listed in ‘parts’ and ‘compliance’ is checked for it?

Yes

It looks like everything is configured ok:

1. Component Template > General Tab: template is configured to allow compliance

2. Component Template > Parts Tab: "/System" part is added and marked for compliance

3. Component Template > Compliance Tab: "/System" appears in the parts to collect list

4. Compliance Rule Editor: Your rule syntax look fine.

4.1. I repeated this scenario on my system with rule:

    "Hardware Information.Machine Summary:/System".Manufacturer != "Dell"

Did you observe any other differences between successful and failed uses?

Hi,

we´re having currently the same issue but this seems to be not only related to /System but to any compliance check against hardware information.

Was any solution found or some specific differences?

Can you please provide next details:

1. Which version are you using?
2. The parts list in the component template (in the parts tab)
3. The rule you are trying to create (and having the error message)

Hi,

here are the requested details:

1. 8.1 SP3

2.

3.

"Hardware Information.Machine Summary:/System".Manufacturer != "VMware, Inc."