2 Replies Latest reply: Jul 7, 2012 11:21 AM by Carl Wilson RSS

How to add SLA Due time field in incident managment console

Pradeep NameToUpdate

Hi All,

I want to add SLA due date field in incident management console. My Remedy version is 7.1 patch 8.

I could not find add column option like Remedy version 7.5 in Incident management console.

Can anybody please tell me how I can do this.

 

Regards,

 

Peradeep