1 2 3 Previous Next 30 Replies Latest reply on Jun 18, 2015 3:24 PM by Edwin Lindeman

    When trying to download a Linux patch catalog it always fails

    Kate Fell

      I am using 8.0 SP8 patch 1 and every time I try to download or update the newly created catalog it fails. If the catalog is set to update level most of the RPM's do download but if I try to set the catalog to By Errata Type it hangs Bladelogic and nothing works, have to restart the BL application service to get the system running again.

        • 1. Re: When trying to download a Linux patch catalog it always fails
          Bill Robinson

          can you post a screenshot of the non-working catalog configuration?

          • 3. When trying to download a Linux patch catalog it always fails
            Kate Fell

            The By update Level now downloads ok but I still can't pull down a catalog by Errata Type...

            • 4. When trying to download a Linux patch catalog it always fails
              Bill Robinson

              the config looks ok, except I would not put the patch repository inside your fileserver 'storage' directory.

               

              is the repo location a linux box?

               

              are there any job run logs from the CUJ? or in the appserver log?

               

              what do you mean 'hangs bladelogic' ?  can you launch another gui and login?  does the appserver continue to run but is non-responsive?

              • 5. When trying to download a Linux patch catalog it always fails
                Kate Fell

                Yes the repo is a Linux box... nothing comes up in the job run logs but the following is coming up in the appserver log..

                 

                [29 Mar 2011 13:28:37,373] [PSU-Thread-10] [WARN] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] Cookie rejected: "JSESSIONID=D0FA7B6C85E2C5031057BDD9DABA5FEF". Illegal path attribute "/rhn". Path of origin: "/rpc/api"

                 

                The GUI sarts to not responding then when I try to login to another session the login times out, the BLapp service is still running.. I even tried to let it run over night to see if it would clear out but the only way to get it back to life is to restart the BLapp service which then kills the hung update catalog....

                 

                Checking the Payload location a number of the rpm's and erratas have been pulled down but the next time I kick off the update again all of these get cleared out ...

                • 6. When trying to download a Linux patch catalog it always fails
                  Bill Robinson

                  those errors seem to be ok, because i see them in successful CUJ runs.

                   

                  are you using a proxy?

                  is there any kind of outbound access?

                  when the appserver stops responding, what are the last few log entries?

                  • 7. When trying to download a Linux patch catalog it always fails
                    Kate Fell

                    Yes there is a proxy but the strange thing is that I can pull down a catalog once I do it as a level update...

                     

                    I will kick off another update By Errata type and paste in the app server log entries..

                    • 8. Re: When trying to download a Linux patch catalog it always fails
                      Bill Robinson

                      Try checking the ‘security updates’ box as well on another run.

                       

                      Tail the appserver log while this is happening so we can see what happens when it hangs up.

                      • 9. When trying to download a Linux patch catalog it always fails
                        Kate Fell

                        It just hung everything again... Here is the appserver log when it hung...

                         

                        [30 Mar 2011 16:05:46,869] [PSU-Thread-48] [INFO] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] Proxy: 81.22.160.220:80

                        [30 Mar 2011 16:05:53,229] [PSU-Thread-49] [INFO] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] Proxy: 81.22.160.220:80

                        [30 Mar 2011 16:05:56,260] [PSU-Thread-51] [ERROR] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] Thread died due to an uncaught exception. Thread = PSU-Thread-51

                        java.lang.OutOfMemoryError: GC overhead limit exceeded

                        [30 Mar 2011 16:06:02,526] [PSU-Thread-48] [ERROR] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] Thread died due to an uncaught exception. Thread = PSU-Thread-48

                        java.lang.OutOfMemoryError: GC overhead limit exceeded

                        [30 Mar 2011 16:06:07,089] [PSU-Thread-62] [INFO] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] Proxy: 81.22.160.220:80

                        [30 Mar 2011 16:06:08,604] [PSU-Thread-58] [WARN] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] Cookie rejected: "JSESSIONID=D9D6476623E5242F8C35A9CE74370E11". Illegal path attribute "/rhn". Path of origin: "/rpc/api"

                        [30 Mar 2011 16:06:11,620] [Scheduled-Job-Tasks-Thread-20] [ERROR] [System:System:] [Schedule Monitor] Thread died due to an uncaught exception. Thread = Scheduled-Job-Tasks-Thread-20

                        java.lang.OutOfMemoryError: GC overhead limit exceeded

                        [30 Mar 2011 16:06:11,620] [PSU-Thread-66] [INFO] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] Proxy: 81.22.160.220:80

                        [30 Mar 2011 16:06:14,870] [PSU-Thread-49] [WARN] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] Cookie rejected: "JSESSIONID=A56A9C556D328237C510899178CC81B7". Illegal path attribute "/rhn". Path of origin: "/rpc/api"

                        [30 Mar 2011 16:06:14,870] [PSU-Thread-61] [INFO] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] Proxy: 81.22.160.220:80

                        [30 Mar 2011 16:06:14,870] [PSU-Thread-49] [INFO] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] Proxy: 81.22.160.220:80

                        [30 Mar 2011 16:06:20,917] [Scheduled-Job-Tasks-Thread-16] [ERROR] [System:System:] [Schedule Monitor] GC overhead limit exceeded

                        java.lang.OutOfMemoryError: GC overhead limit exceeded

                        [30 Mar 2011 16:06:20,917] [PSU-Thread-59] [INFO] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] Proxy: 81.22.160.220:80

                        [30 Mar 2011 16:06:20,917] [Scheduled-System-Tasks-Thread-4] [INFO] [System:System:] [Memory Monitor] Total JVM (B): 850067456,Free JVM (B): 107092880,Used JVM (B): 742974576,VSize (B): 1192886272,RSS (B): 1200373760,Used File Descriptors: 1927

                        [30 Mar 2011 16:06:23,886] [PSU-Thread-65] [INFO] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] Proxy: 81.22.160.220:80

                        [30 Mar 2011 16:06:31,433] [Scheduled-Job-Tasks-Thread-16] [ERROR] [System:System:] [Schedule Monitor] GC overhead limit exceeded

                        java.lang.OutOfMemoryError: GC overhead limit exceeded

                        [30 Mar 2011 16:06:31,433] [PSU-Thread-49] [WARN] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] Cookie rejected: "JSESSIONID=7018A1D459EB0E7B4AC0FFC223745DC7". Illegal path attribute "/rhn". Path of origin: "/rpc/api"

                        [30 Mar 2011 16:06:38,918] [Scheduled-System-Tasks-Thread-1] [ERROR] [System:System:] [App Server Heartbeat] GC overhead limit exceeded

                        java.lang.OutOfMemoryError: GC overhead limit exceeded

                        [30 Mar 2011 16:06:38,918] [Scheduled-System-Tasks-Thread-1] [WARN] [System:System:] [App Server Heartbeat] User session did not properly release a database connection.

                        [30 Mar 2011 16:06:38,918] [PSU-Thread-66] [WARN] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] Cookie rejected: "JSESSIONID=32757E1177A081C3929580012615DB0E". Illegal path attribute "/rhn". Path of origin: "/rpc/api"

                        [30 Mar 2011 16:06:41,918] [PSU-Thread-58] [INFO] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] Proxy: 81.22.160.220:80

                        [30 Mar 2011 16:06:44,887] [PSU-Thread-67] [INFO] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] Proxy: 81.22.160.220:80

                        [30 Mar 2011 16:06:47,840] [Scheduled-System-Tasks-Thread-1] [ERROR] [System:System:] [App Server Heartbeat] GC overhead limit exceeded

                        java.lang.OutOfMemoryError: GC overhead limit exceeded

                        [30 Mar 2011 16:06:47,840] [PSU-Thread-63] [INFO] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] Proxy: 81.22.160.220:80

                        [30 Mar 2011 16:06:50,778] [PSU-Thread-61] [WARN] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] Cookie rejected: "JSESSIONID=401C5A5533023D41EF83CAF8C56C9AC5". Illegal path attribute "/rhn". Path of origin: "/rpc/api"

                        [30 Mar 2011 16:06:50,778] [PSU-Thread-64] [INFO] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] Proxy: 81.22.160.220:80

                        [30 Mar 2011 16:06:56,747] [Event-Processor-Thread-2] [ERROR] [::] [] Session is not available

                        com.bladelogic.app.service.session.SessionNotAvailableException: Session is not available

                        at com.bladelogic.app.service.session.SessionServiceImpl.removeCurrentSession(SessionServiceImpl.java:367)

                        at com.bladelogic.app.service.thread.BlBlockingThread.run(BlBlockingThread.java:89)

                        [30 Mar 2011 16:07:02,762] [PSU-Thread-58] [ERROR] [BLAdmin:BLAdmins:] [Patch-Metadata-Updator] Thread died due to an uncaught exception. Thread = PSU-Thread-58

                        java.lang.OutOfMemoryError: GC overhead limit exceeded

                        • 10. Re: When trying to download a Linux patch catalog it always fails
                          Bill Robinson

                          What is the max heap of your appserver set to?

                          What OS is your appserver?

                          • 11. Re: When trying to download a Linux patch catalog it always fails
                            Kate Fell

                            The app server is running Windows 2008, I can't check what the max heap is set to as I am remote at the moment but it would be set to the default.. What would you recommend setting it to and I can check it first thing in the morning?

                            • 12. Re: When trying to download a Linux patch catalog it always fails
                              Bill Robinson

                              There are 2 places to look:

                               

                              1 – HKLM\Software\BladeLogic\Operations Manager\Application Server

                              Usually ‘option1’ – the ‘-Xmx setting

                               

                              2 – blade gui | infrastructure manager | application servers

                              For your appserver look at the

                              ‘Maximum JVM Memory (B)’ in the details window on the right hand pane.

                              • 13. When trying to download a Linux patch catalog it always fails
                                Kate Fell

                                1 – HKLM\Software\BladeLogic\Operations Manager\Application Server

                                Usually ‘option1’ – the ‘-Xmx setting

                                 

                                -Xmx1024M

                                 

                                2 – blade gui | infrastructure manager | application servers

                                For your appserver look at the

                                ‘Maximum JVM Memory (B)’ in the details window on the right hand pane.

                                 

                                Maximum JVM Memory (B) = 850,067,456

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