0 Replies Latest reply on Dec 2, 2010 9:05 AM by Amey Bagwe

    SRD to create CRQ with predefined Change and Task templates

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      Hi i have created SRD with 1 Change template, and added 1 task template to the change template. But when i create a change request using the SRD the first one gets created properly and generates a CRQ id, but all the next attempts to create new CRQs fail with a error saying ARCreateEntry - The requested end time cannot be earlier than the requested start time.

      Also the requests which get generated show incorrect Request End Date and Requested Start Date on the Date/Time tab in CHG:Infra.. form.

      If i remove all the task templates from the change template i am using for the SRD then the changes get generated perfectly.

      Even if i use manually the change template the results are same, but the dates do not get populated.

       

      Please help.

      Amey