6 Replies Latest reply on Jul 31, 2015 11:49 AM by Young So

    Marimba Patch mgmt reboot issues after 8x upgrade

      Share:|

      Is anyone seeing issues similar to this, I have an open ticket on it.

       

      1. Machines prompt for reboot even when the reboot is not required, continue to prompt until patch svc is deleted and reinstalled.

      2. Machines actually reboot over and over after patches installed, continue to reboot until patch svc is deleted and reinstalled.

       

      PatchRebootIssue.jpg

       

      Affecting about 100 machines out of about 30,000

       

       

      Patch logs on the machines reboot an issue with the last reboot VBS:

       

       

      [23/Sep/2010:00:01:15 -0400] - audit SYSTEM 41103 Service Status: Script file wmi_boottime.vbs copied to C:\program files\.marimba\ch.21\data\
      [23/Sep/2010:00:01:15 -0400] - audit SYSTEM 41103 Service Status: Executing command : cscript "C:\program files\.marimba\ch.21\data\wmi_boottime.vbs"
      [23/Sep/2010:00:01:16 -0400] - audit SYSTEM 41103 Service Status: Reboot time from VBS : System Booted at : 20100922235654.375000-240
      [23/Sep/2010:00:01:16 -0400] - audit SYSTEM 41103 Service Status: TimeStamp - System Booted at : 1285214214000
      [23/Sep/2010:00:01:16 -0400] - audit SYSTEM 41103 Service Status: Display Date - System Booted at : 22/09/2010 11:56:54 PM EDT
      [23/Sep/2010:00:01:16 -0400] - audit SYSTEM 41103 Service Status: Script file wmi_boottime.vbs removed from C:\program files\.marimba\ch.21\data\
      [23/Sep/2010:00:01:16 -0400] - major SYSTEM 41104 Service Error: Failed to parse boot time: 1285214214000,7/28/2010 1:56:05 PM
      [23/Sep/2010:00:01:16 -0400] - major SYSTEM 41104 Service Error\
      java.lang.NumberFormatException: For input string: "7/28/2010 1:56:05 PM"\
      at java.lang.NumberFormatException.forInputString(Unknown Source)\
      at java.lang.Long.parseLong(Unknown Source)\
      at java.lang.Long.parseLong(Unknown Source)\
      at com.marimba.apps.patch.service.installer.Win32Installer.bootTimesDiffer(Win32Installer.java:181)\
      at com.marimba.apps.patch.service.installer.Win32Installer.bootTimesDiffer(Win32Installer.java:155)\
      at com.marimba.apps.patch.service.installer.Win32Installer.hasRebooted(Win32Installer.java:199)\
      at com.marimba.apps.patch.service.installer.Installer.hasRebooted(Installer.java:883)\
      at com.marimba.apps.patch.service.installer.Installer.install(Installer.java:489)\
      at com.marimba.apps.patch.service.Service.doInstall(Service.java:916)\
      at com.marimba.apps.patch.service.Service.handleArguments(Service.java:474)\
      at com.marimba.apps.patch.service.Service.notify(Service.java:229)\
      at com.marimba.castanet.launch.ApplicationThread$Evt.run(ApplicationThread.java:556)\
      at com.marimba.castanet.launch.ApplicationThread.run(ApplicationThread.java:721)
      [23/Sep/2010:00:01:16 -0400] - info SYSTEM 41103 Service Status: Reboot may have failed, restoring reboot interaction logic
      [23/Sep/2010:00:01:16 -0400] - major SYSTEM 41106 Service Succeeded - Resume Needed: Patch Service operation succeeded and must resume after restart
      [23/Sep/2010:00:01:16 -0400] - info SYSTEM 41108 Patch Service will reboot the machine
      [23/Sep/2010:00:01:16 -0400] - info SYSTEM 41101 Service Done: Patch Service completed normally
      [23/Sep/2010:00:01:16 -0400] - info SYSTEM 41103 Service Status: Patch Service: APP_STOP
      [23/Sep/2010:00:01:16 -0400] - info SYSTEM 41103 Service Status: patchservice.reboot.never : false
      [23/Sep/2010:00:01:16 -0400] - info SYSTEM 41103 Service Status: Patch service unregistered with priority 2 (Normal priority - Snooze Dialog without Cancel button) for reboot
      [23/Sep/2010:00:01:16 -0400] - info SYSTEM 1152 Channel instance stopped