1 Reply Latest reply on Jan 12, 2011 10:56 AM by Kris Cichon

BMC IBRSD: Change of the server name in IBRSD.Conf file.

rajiv NameToUpdate Sep 24, 2010 7:04 AM

what steps are needed to be performed to change the ServerName in IBRSD.Conf file so that tickets arre created in new server.

1. Re: BMC IBRSD: Change of the server name in IBRSD.Conf file.

Kris Cichon Jan 12, 2011 10:56 AM (in response to rajiv NameToUpdate)

Hello Raj;

Please check the following http://documents.bmc.com/supportu/documents/30/71/103071/103071.pdf
specifically page 74-75 of this document for required steps.

***************************************************************
Configuring IBRSD to connect to a different BMC Remedy AR SYSTEM Server

Ensure that the IBRSD - AR System module is installed on the BMC Remedy AR SYSTEM Server.

1. Navigate to $IBRSD_HOME/conf/

2. Open ibrsd.conf and modify the following parameters;

ARSServerName

ARSServerPortNum

ARSServerUserName

3. Run the EncryptUtility utility as explaind in "Managing AR System server logon credentials" on page 44

4. Restart IBRSD

Kris Cichon
Column Technologies
FLS TEam Lead
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