1. What kind of Deploy Job is this - File Deploy, BL Package Deploy, Software Deploy??
2. What is the version of BL Application server and what is the version of BL Agent on the target server which threw the error code?
3. Did you check any log files? Look at appserver.log in <INSTALL_DIR>/br and also look at rscd.log on the target. The rscd.log file can found on the agent in <AGENT INSTALL DIR>/log. Also look at the transactions.log which is found on the agent in <AGENT INSTALL DIR>/Transactions.
Using the information from above, you should be able to effectively troubleshoot your issue.
This is deploy job with spme msi packages.
Appserver version is 188.8.131.529
Agent Version is 184.108.40.2069.
I checked both log there is not much information.but there is not much information sometime it fails for a part of package then rerun passes that part
then it fails for another id.
One similar job is being executed since 2 days
Information in log is bldeploy - Compare to blp_prog=bldeploy
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I stronly believe this is an issue with your agent version. Since your application server is 220.127.116.119, upgrade your agent also to 18.104.22.1689. Also, BMC released 8.0.SP5 which is 22.214.171.1243.
Upgrade your application server to 126.96.36.1993. For agent you can directly upgrade to 188.8.131.523. from 7.4.5.
Try the same deploy job after the upgrade.
After upgrading agent and executing job again.
I will get back to you.
Thanks for your help.
Did upgrading the agent help on this issue?
Jobs are still under progress.
Will update you after job completion.
Are the jobs still running?
I am sorry for not responding. There is some issue with Bladelogic agents. The don't respond after certain time and hence job fails. I have opened ticket with BMC on this issue.
Now I see a new error
No property value defined for RSCD_DIR.
How can I resolve it?
What`s the version of the application server and the agent?
Are you getting this error while running a deploy job?
Version of agent and App server is same 184.108.40.2069
I am executing batch job combination of deploy and msi packages etc.
Right now un users file in C:\windows\rsc folder I added my id under
Previously I had fully qalified doman name now I added only my id.
It's now half executed.
From the release notes of 8.0 SP5, it seems this error was fixed in 8.0 SP2. Here is the excerpt from the release notes:
Deploy Job failing if any single agent in the job does not have RSCD_DIR set. Fixed in SP2
You need to upgrade both your application server and the agent to the latest version of BladeLogic i.e. 8.0 SP5 (220.127.116.113).
I will check out if we can upgrade or not.
I encountered the same error, but this time while trying to install a Software Package from CLM.
Can some one help me out with the fix.
Note: The Deploy job is working fine on the template(tried to install the software after converting the template to VM).