14 Replies Latest reply: Dec 24, 2013 4:30 AM by Sowmiya NameToUpdate RSS

    Issue with READ Permission Users

    Jayantha Rao

      Hi,

       

       

      Currently we are facing an issue with our system where the user with READ permission can raise an incident but is not able to modify his own incident. We are getting the below error message for many fields:

       

      ARERR [8932] You do not have write license

       

      ARERR [330] You do not have write access to field : z1G Enable Decision Tree

      ARERR [330] You do not have write access to field : z1G Enable Decision Tree

       

      The Submitter mode is LOCKED. And we do have General & Public Permission on these fields to Change & View respectively.

       

      Regards,

      Jayantha