In either 7.6 or 8.0 we added the ability to limit the connections from a client to specific versions, so you can at least prevent people from connecting, which could make updates happen more quickly.
But it would be interesting to hear what customers are doing...
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All my big customers (more than 100 consoles) centralized the consoles. Most of them are using citrix server of citrix farm (depending of the size and SLA). The Citrix servers are always near (in term of network latency) to the applications servers that deserve the consoles and they get the following benefices:
- better performances for remote users
- better security, only Citrix servers are allow to access to applications servers (and not 500 PC)
- easy to update console for everybody
Have a look on the following doc: http://communities.bmc.com/communities/docs/DOC-10163
Hope this help.
That's a great insight. I kind of think that's the only way to make it manageble