12 Replies Latest reply on Nov 11, 2016 12:16 PM by Michael Pickles

    info about Last Resolved Date in Incident Management

    Yogesh Deshpande
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      Any idea about the purpose of "Last Resolved Date" on HPD:Help Desk FORM?


      I am getting submitted date < Last resolved date


      i.e incident was first resolved and then submitted ...!!!??


      i am bit confused here, please help